BlackBerry Smartphones two accounts on the BlackBerry Bold 9650

I had a "BOLD" of Verizon BlackBerry 9560 for about two months.  I use both an e-mail address of work through my company's BES and a Hotmail account.  Last week I had problems with Outlook duplicate appearing on my calendar, events so that our "wiped" IT Device Manager which seems to have solved this problem but brought another person that I need help with.

I put the device in a way that all notifications in my Messages folder (including work and emails Hotmail, texts, BB Messenger, missed calls and voicemail notifications). However, since the reset, two old items have disappeared:

First of all, I used to be able to choose if I wanted to send an email from my 'Office' (business address) or a Hotmail account by clicking "Email Composer" in the menu and then scroll up to above to: line and switch between the desktop (by default) and Hotmail. I would only be able to send from the office (i.e., there is no way to switch to Hotmail to send instead of this account). I tried 'Inbox settings' in the Options menu, but can't find out how to add the Hotmail account it.

The other problem is that for incoming Hotmail messages, when I clicked on delete I used to be able to choose if I wanted to "remove Pocket' or 'Delete from Handheld and account' (or something like that.  Now, if I click on delete a Hotmail message, it removes both the BlackBerry and the Hotmail account, which I still don't want to do.

Any help/advice/suggestions?  Thank you!

Hello!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

(1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

Tags: BlackBerry Smartphones

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