BlackBerry smartphones would be none of the applications that I bought Monday 29 fi...

None of the applications that I bought Monday 29 would end for download on my Blackberry 9530. Download froze and would not continue. I left alone for a whole day to see if it would start again and he never did. He was not suspended, it always says download. My transaction ID is {personal info deleted}. I would like my money since the files would not be allowed to complete their installation. I uninstalled app world and then reinstalled to see if that would make the files again, but it their deleted from the My World page and asks me to buy again now as nothing ever happened. Please send this message to your helpdesk as well so that they are aware of this problem. {deleted personal information}

Hi and welcome to the Forums!

For refund, your request must be sent as follows. Go to this address:

https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Be sure to include full description and information.

See you soon!

Tags: BlackBerry Smartphones

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