BlackBerry smartphones yet another untrapped exception code:

After reboot, I get the following:

Eception exception:-64989 > = 1543 or<>

Someone corrects?

This problem has been solved!  It seems to be related to a Contacts list corrupted.

Behavior problems:

1. I have not 'remove' contacts in the list and became the warning 'external' (see many other positions).  I could add and remove a contact, but not the 'old'.

2. a contact always appears at the top of the list, even though it was out of use.

3. I could not search in the list by typing a letter, is "No Contacts" only.

4. sync didn't work for Contacts with Outlook.  Everything was fine, but he just ignored the update of Contacts (perhaps the "beep" was an unreported error).

5. the backup file have not all the addresses listed.

Here is the solution (in fact more than a 'nuke' a solution, but who are the way software works these days!):

1. backup of the phone, including memory using Desktop Manager.

2. go to Options, Security Options, safety clean and check Email, Contacts option.  Accept the warnings and type the word of confirmation.

3. restore the info from the phone using Desktop Manager.  Backup and restore, advanced.  Open recent backup and review the content.  If there's address book or contacts list, remove them.  Select all the other elements and restore the phone.

4. run sync again and it should update the list of Contacts (from Outlook in my case).

The Exception error no longer appears, and the list of Contacts behaves normally.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones - Bold 9700 untrapped exception

    I have a client who receives the following message periodically when it attempts to open a new message:

    Eception exception: Application net_rim_bb_messaging_app (735) is not responding. The process is completed.

    Then, he clicks OK and is able to display the message.

    Note that the process is:

    * new indicator message seen

    * go into messages

    * Click on new message

    * wait a while (about 30 seconds)

    receive error message

    * Click OK

    * now able to view messages

    Any help appreciated.

    Tony

    Hi and welcome to the Forums!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info.

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

    Good luck and let us know!

  • BlackBerry smartphones yet another WIFI problem

    Just bought my daughter a blackberry Curve 8520. She has NO contract data and Internet disabled.

    Configure WIFI on his phone, connects to the router fine but still have a login name of goods of dash (-).

    Therefore, when she tries to go, she gets the message «Unable to connect to the internet...» »

    We've travelled this and many other forums, we tried most of the suggestions and corrections, but NONE of them worked!

    How are we supposed to use the WIFI feature?

    We tried to contact our provider network that leads us quickly to Blackberry support! Rang them who told us to use this forum or to pay shedloads of money to have a technician help. Why should we have to pay a technician to solve a problem on a new phone?

    snikpoh wrote:

    (3) no data service is not on because we don't have a data contract - if it's on?

    Absolutely, Services of data must be on. Otherwise, no data.

  • BlackBerry smartphones yet another bug - camera records incorrectly in memory at the launch of the lockscreen

    How to reproduce (and Yes, that's with the software of camera bb last updated from the game store):

    (1) to unlock the phone, insert the SD card, tell app camera to record pictures on SD card.

    (2) since the pitcher, after that phone is unlocked, start the camera application and take a picture. Use a file Explorer (I use ES File Explorer), and you will see that the picture has been saved correctly on/storage/sdcard1/DCIM/camera.

    (3) turn off the screen, then restarts.  Instead of dragging up to unlock, swipe to the left on the lower right camera icon to launch the camera directly.  Take a picture.  Using a file Explorer (or the details of a gallery app), you will see that the picture has been saved to/storage/emulated/0/DCIM/camera /, which is the memory internally.

    This phone is so buggy-with this, the keyboard double letter dropping and lag, overheating General and fast battery slide during use... on top AT & T startup sound, I can not turn off even muted, and "AT & T" shout his name in my face on the top bar each time notification I unlock the phone on my unlocked phone... I'm almost ready to return the phone and get back to my loyal Passport SE.

    .. new good .and!  This is a bug we have set and will be available in the next update on the Google game.

  • Notification icon unknown blackBerry Smartphones (yet another)

    I've lived a lot of forums, and it seems that I have a third-party application displaying a notification icon that I would understand and possibly erase.

    large white circle with what looks like a white arrow with tail from the top right corner, and the arrow head filling the inside of the circle. The head of the arrow is just a horizontal and vertical line that looks like an 'L', if you removed the tail of the arrow.

    I don't see an app that begins with the letter 'L' in my list. I can't find any app icons with the asterisk.

    Any suggestions?

    Yes, they are both what I thought.

    • The '1' is an upgrade of the AppWorld, only a different format icon. Come back in your Messages App.
    • The "52" is a weather warning/notification. What weather app do you use? I promise if go you and look for alerts or something you find. I'm glad you didn't get blown away!
  • BlackBerry smartphones yet another question of Storm vs App Store

    Hi all

    I have a storm on the Vodafone UK network with the latest version of the software installed, version 4.7.

    I received the email from BB with the link to the App Store, I click on the link in the email through my BB and be taken to a page telling me that my phone is not supported.

    I think I did what I'm supposed to do here, I free memory, the right software etc.

    Any chance to get the App store on my phone or I will give just straight up?

    RyanJohnH wrote:
    Hmm, I think that this may be the problem then

    That is the question

    Good luck with all that.

  • Required blackBerry Smartphone help eliminate the international code attach when I try to make calls from the phone book

    I just bought my first Blackberry.  Everything is great except... There was an international code pre-programmed in the phone, because when I try to call in the phone book, or return a call - do not do so by dialing the number from the keyboard) it attaches one + 86 to the front of the phone number.  How can HELP - I get rid of this?  Thanks for any help anyone can give me.

    Try this:

    go to call log > Menu > Options > SmartDialing > then change the country code + 1 for the USA.

  • BlackBerry smartphones which is a key code for BBM?

    I have recently bought this phone, originally from rogers, but had unlocked to work with fido. Everything seems to work fine except that I can't connect to bbm cuz he's asked me a key code. Where can I get this code? What is it??

    THX!

    This device must have a beta version of BlackBerry Messenger installed. We will install the latest official version for you.

    Go to Options > Advanced > Applications (and maybe click on the module in the upper right corner) and highlight the BBMessenger application and do not click it, just highlight it. Click Menu > delete and remove the application.

    Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

    Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

    After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  • BlackBerry App yet another problem of credit card

    A passport of Blackberry (running 10.3.1.1565)

    Try to buy apps world Blackbery and either get the "purchase has failed. Choose a different payment method"(with no error code) or the infinite transformation.

    I tried to add a paypal account, who has worked for others, but it gave a "paypal service error". (AW30972vq) ». I had this account for years and have used it several times.

    I tried different cards, refreshing the world blackberry, restart my phone. Any other suggestions?

    Thank you

    Maybe try a new paypal account, that it works.

  • BlackBerry smartphones HELP! Eception exception: ApplicationRegistry.WaitFor (0x7c802477365c3985) timeout

    Please help me! I don't know what happened to my phone was working fine and then my application phone just stopped working, I can not even make a call or dial a number

    I rebooted, it appears a million times and when he goes on a message on the home page: Eception exception: ApplicationRegistry.WaitFor (0x7c802477365c3985) timeout

    BlackBerry Curve 8520
    PIN:

    EDIT: For your security, personal information such as PlN are prohibited. Please see the guidelines of the user   under article ""be sure to." "

    Hi charles686

    Welcome to the Forums of the BlackBerry Support

    If your device has a stoppage of work due to this error, so I prefer to reload/Update your device OS itself, if possible to make a backup of the device using BlackBerry Desktop Software and then refer to this Knowledge Base:

    KB11320  : How to perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

     

    Please try it and let us know.

  • BlackBerry smartphone how to enter pin code? said 'left 3' but pin is 4 digits

    Sorry, I write this in welcome, what is bad, so I'm it again here.

    I am a beginner.

    I have a new Curve 9300.

    My ISP gave me a card that I put in the phone.

    My phone now wants me to enter my PIN, which is 4 digits long.

    Somehow I must have accidentally pressed the first digit already

    because it says "3 to the left".

    I tried to remove this first digit with the delete key, but it still says "left 3.

    I also tried out the battery and card and put them backwards,

    but he always says '3 left', even though I did not yet support a number yet.

    How to remove the first digit, or how to start the phone without

    the first digit of the pin code already pressed to have accidentally?

    That means "3 attempts left", you have already entered a wrong, I think.

    In this case, it seems to be for your SIM unlock PIN, a four digit number that you have assigned through your SIM card to lock. This isn't the normal security password unlock.

    Good luck.

  • BlackBerry smartphones HELP! Eception exception: ApplicationRegistry.getOrWaitFor (0x7c802477365c3985) owner died Thread [Thread-76034048, 5]

    Please help me! I know not what happened that my phone was working fine and then my facebook messenger application simply stopped working that he does not even open!

    I rebooted, it appears a million times and when he goes on a message on the home page: Eception exception: ApplicationRegistry.getOrWaitFor (0x7c802477365c3985) owner died Thread [Thread-76034048, 5]

    I deleted the app, but still this message continues to be displayed when the phone restarts!

    Ive also re installed the app and it will not open again

    Please help me! This message is driving me crazy and the fact that the app does not work too!

    Hey ariana1,

    Welcome to the community of BlackBerry Support Forums.

    The best way to fix an uncaught exception error is to perform a clean reload of BlackBerry Device Software: http://t.co/nkzR2KN

  • BlackBerry smartphones which is an unlock code?

    I went to Crackberry.com earlier today and I noticed there is a contest to win 15 unlock codes?  OK, silly question, what is it for?  and why someone who would want to?

    most phones come locked for example carrier the AT & T Blackberry "BOLD" works with AT & T so if you mean use with you have to get TMobile phones unlock code and unlock it...

    It removes the carrier for phone lock can be used with ANY GSM provider.

  • OS update blackBerry Smartphones with another Sim Card

    I have a unlocked T-Mobile Blackberry Bold 9900 that needs upgraded software however, I unlocked my phone and switched to AT & T. Which leaves me with the question of the operating system... can I select T-Mobile or AT & T when I reload my OS with an ATT SIM cards on an unlocked T-Mobile phone?

    P.S. The reason why I ask because when I insert my battery, my phone has reached 75% charged, then freezes. I tried the "alt + right shift + delete" and the tricks of the 'Safe Mode (back button)'... but they do not work because the phone is completely frozen. This is the reason for my wanting a total reload of the OS.

    Sorry for the typos... I use a droid and I want my BlackBerry back.

  • BlackBerry smartphone how to read QR codes w/9780?

    I am a new user of BB. How to read a QR code with my 9780? Find anything in the manual or online support

    Thank you

    Open your camera and take a picture of the QR code, just focus on the QR code... the camera recognize the code.

Maybe you are looking for