BlackBerry smartphones yet another question of Storm vs App Store

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• BlackBerry smartphones yet another WIFI problem

  Just bought my daughter a blackberry Curve 8520. She has NO contract data and Internet disabled.

  Configure WIFI on his phone, connects to the router fine but still have a login name of goods of dash (-).

  Therefore, when she tries to go, she gets the message «Unable to connect to the internet...» »

  We've travelled this and many other forums, we tried most of the suggestions and corrections, but NONE of them worked!

  How are we supposed to use the WIFI feature?

  We tried to contact our provider network that leads us quickly to Blackberry support! Rang them who told us to use this forum or to pay shedloads of money to have a technician help. Why should we have to pay a technician to solve a problem on a new phone?

  snikpoh wrote:

  (3) no data service is not on because we don't have a data contract - if it's on?

  Absolutely, Services of data must be on. Otherwise, no data.

• BlackBerry smartphones yet another bug - camera records incorrectly in memory at the launch of the lockscreen

  How to reproduce (and Yes, that's with the software of camera bb last updated from the game store):

  (1) to unlock the phone, insert the SD card, tell app camera to record pictures on SD card.

  (2) since the pitcher, after that phone is unlocked, start the camera application and take a picture. Use a file Explorer (I use ES File Explorer), and you will see that the picture has been saved correctly on/storage/sdcard1/DCIM/camera.

  (3) turn off the screen, then restarts.  Instead of dragging up to unlock, swipe to the left on the lower right camera icon to launch the camera directly.  Take a picture.  Using a file Explorer (or the details of a gallery app), you will see that the picture has been saved to/storage/emulated/0/DCIM/camera /, which is the memory internally.

  This phone is so buggy-with this, the keyboard double letter dropping and lag, overheating General and fast battery slide during use... on top AT & T startup sound, I can not turn off even muted, and "AT & T" shout his name in my face on the top bar each time notification I unlock the phone on my unlocked phone... I'm almost ready to return the phone and get back to my loyal Passport SE.

  .. new good .and!  This is a bug we have set and will be available in the next update on the Google game.

• Notification icon unknown blackBerry Smartphones (yet another)

  I've lived a lot of forums, and it seems that I have a third-party application displaying a notification icon that I would understand and possibly erase.

  large white circle with what looks like a white arrow with tail from the top right corner, and the arrow head filling the inside of the circle. The head of the arrow is just a horizontal and vertical line that looks like an 'L', if you removed the tail of the arrow.

  I don't see an app that begins with the letter 'L' in my list. I can't find any app icons with the asterisk.

  Any suggestions?

  Yes, they are both what I thought.

  • The '1' is an upgrade of the AppWorld, only a different format icon. Come back in your Messages App.
  • The "52" is a weather warning/notification. What weather app do you use? I promise if go you and look for alerts or something you find. I'm glad you didn't get blown away!

• BlackBerry smartphones yet another untrapped exception code:

  After reboot, I get the following:

  Eception exception:-64989 > = 1543 or<>

  Someone corrects?

  This problem has been solved!  It seems to be related to a Contacts list corrupted.

  Behavior problems:

  1. I have not 'remove' contacts in the list and became the warning 'external' (see many other positions).  I could add and remove a contact, but not the 'old'.

  2. a contact always appears at the top of the list, even though it was out of use.

  3. I could not search in the list by typing a letter, is "No Contacts" only.

  4. sync didn't work for Contacts with Outlook.  Everything was fine, but he just ignored the update of Contacts (perhaps the "beep" was an unreported error).

  5. the backup file have not all the addresses listed.

  Here is the solution (in fact more than a 'nuke' a solution, but who are the way software works these days!):

  1. backup of the phone, including memory using Desktop Manager.

  2. go to Options, Security Options, safety clean and check Email, Contacts option.  Accept the warnings and type the word of confirmation.

  3. restore the info from the phone using Desktop Manager.  Backup and restore, advanced.  Open recent backup and review the content.  If there's address book or contacts list, remove them.  Select all the other elements and restore the phone.

  4. run sync again and it should update the list of Contacts (from Outlook in my case).

  The Exception error no longer appears, and the list of Contacts behaves normally.

• BlackBerry smartphones can not acess 'my world' on app world

  I can't seem to access 'My World' or my bb ID info I get this message when I try to access my universe; "There is a problem with the current session, please log in to continue (error id: 30702) can someone help out me! Please, I beg you!

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB28212 "Unable to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry smartphones my BB 8900 - present an error "app error 523".

  I tried a lot of steps but return results is the same

  1. I have reset several times (by removing the battery, the key combination)
  2 - I installed BlackBerry Desktop Software for PC and BlackBerry 8900 is identifiedbut me does not do any action.
  3 - I tried to update desktop software, but I have the latest version.
  4 had to upgrade the software on my 8900 online, but after nearly three hours and see no change I am disconnected.

  I still have the same problem, someone has any suggestions?

  Hello

  In this case I recommend to use the application loader to reload the software on your BlackBerry smartphone. First make sure that you download and install the software on your site of carriers here: http://bbry.lv/cp57Eb.

  Loader.exe is located in C:\Program Files Research In Motion\Apploader.

  Make sure that the BlackBerry smartphone is connected directly to the computer, if a laptop computer and plugged in the back if a desktop computer.

  Once you open then the click of application loader.exe. In this screen, you will see the login box. Connect your BlackBerry smartphone at the moment to see if it is recognized by the application. If it is not the battery and try to connect to the battery (it should display PIN USB: UNKNOWN) go ahead and click Next once the loading process starts, replace the battery in the BlackBerry smartphone.

  Thank you

• BlackBerry Smartphones Priv - updates in the game... store?

  I've read about updates online via game store.  Is there something that we do to check the updates in the store, or its all pretty automatic?

  OS updates will be get pushed automatically, but you can check manually. For example, if the update is online at 12:01, it may take a few hours before it grows automatically on your device in order to manually check to get it immediately.

  App updates such as the BlackBerry Hub, keyboard, launcher, etc come from the game store. These must be automatically updated on your device according to the parameters

  The reason for this division is so that we can update the various BlackBerry applications when necessary without having to do a full update of the OS.

  I hope this helps!

• Purchase of blackBerry Smartphones, I get an error ID:10000 app world when I...

  I get an error of purchase world app ID:10000 when I try to buy anything on the app store. I have a new paypal account, I just put the other day. He is active and seems to work very well. I was wondering how I can go about fixing this issue. Thank you

  At the suggestion of BlackBerry technical support, I created a new Paypal account in addition to those that I kept getting an error message with. Voila! I can now buy apps uses this second account. It remains a mystery to me why the first story, which works very well to buy items on the internet, does not work to buy apps, but the new Paypal account performs. Anyway, since I can now buy apps, I don't like what is the reason.

• BlackBerry Smartphones an another Noob Question (re mp3)

  Can I buy MP3s from Amazon or somewhere like that and put them on my Blackberry?  I'm confused whether the BB has a mp3 player.  Probably a stupid question, but thanks.

  Hello!

  Here's a knockout who deals with BB-compatible media formats:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05482

  Indeed, the BB has a player - it should be the icon on your homescreen called "Media".

  See you soon!

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones New User: Questions about the internal clock synchronization, software updated

  Hellko Forum.

  For two weeks, I use a Blackberry Bold 9900 with OS7.1 and I am very satisfied with the device.

  But there are some questions for which I have found no solution:

  (*) Looking back at my old Siemens S10D or SK65, they had an option to synchronize the internal clock with time of the GSM network information. Will there be a similar option in the Bold 9900? What I found was an option in the date and time settings. But when I put "Government aktualisieren" (setting the time) on 'automatic' then time switches to October 5, 2013, 12:20 and nothing happens. Is it possible to connect to an NTP server? If so, where to enter the address?

  (*) On this Web page http://de.blackberry.com/software/smartphones/update/blackberry7-os.html?LID=de:bb:support:update - of... Describes how to upgrade the software of the smartphone "over the air". But I can't find this option. Where the developer has hidden this feature?

  Thanks a lot for the answers in advance

  Best regards

  JueDan

  Hello again,

  noone has an answer to my questions?

• BlackBerry smartphones how update you this storm? never had a BB before...

  Hey everybody!

  I decided to go out and order a new storm after a day frist that they came out for her come back 3 hours later because of problems I had with it.  I decided to try a another BB and just curious what do you do to improve?  You connect the phone to the computer and then what to do with it?

  mjbesen310 wrote:

  Hey everybody!

  I decided to go out and order a new storm after a day frist that they came out for her come back 3 hours later because of problems I had with it.  I decided to try a another BB and just curious what do you do to improve?  You connect the phone to the computer and then what to do with it?

  You have basically 2 things to update a blackberry

  1 desktop software blackberry (which is like your itunes)

  2 the software update to the blackberry device.

  First install the blackberry desktop software, then upgrade device. After installing upgrade of device setup, it prompts you to run the desktop software. Say 'yes '. Also, connect your device via the USB cable to the computer. Now

  in the Software Desktop Manager choose upgrade software and you should be done in 30 minutes about.

• BlackBerry Smartphone Voice Recorder question

  I looked through previous posts and see nothing about it, I hope I didn't miss it.

  My question is: is it possible to continue to record a voice note while the phone is closed. I tried and do not understand whether it is possible or not. I would like to be able to use the BB as an audio recorder / voice and power close the phone and put it in my pocket or desk and he have not yet opened. Is there a way to continue to record, or an app for that?

  Thanks in advance for any help

  Hello jmlentz,

  Welcome to the community of BlackBerry Support Forums

  There is no setting to enable the voice recording with the unit closed at this time.

  See you soon,.

• Greetings from blackBerry Smartphones / BB Newbie Questions

  Hello!!

  Thought I'd take the opportunity to view and asking some fundamental questions about the Apps and BB.

  Apps, I would like to ask you a few tips from the community.  Just try to save time by trying different applications by asking.  I'm looking for advice for the following applications.

  -GPS?  Heard of Google Navigation but it doesn't seem to work with BB.

  -Calendar?  I use my BB for professional and personal

  -PTF App?  Is it possible using the BB to open, edit, save files on the BB?

  -BlackBerry Protect?  I've heard of her.  Thoughts?

  Any other Apps that someone would suggest?

  BB issues,

  -Whence an app go once removed?  Stored on my device somewhere taking up room?

  -With regard to the preloaded applications (Verizon) on my BB?  Can they be deleted and if so it will cause issues on the road?

  -All the Apps I should stay away from?

  Thank you

  Welcome!

  Vewrz_BB9650 wrote:

  Apps, I would like to ask you a few tips from the community.  Just try to save time by trying different applications by asking.  I'm looking for advice for the following applications.

  -GPS?  Heard of Google Navigation but it doesn't seem to work with BB.  Maybe you say Google Maps, works very well with BlackBerry. It is a great mapping application, but does not voice turn - by turn navigation. You might like Telenav GPS for it, I use it, but it is not free.

  -Calendar?  I use my BB for travelers and personal operating system native calendar is great, that it syncs with Outlook. Others use Google Calendar.

  -PTF App?  Is it possible using the BB to open, edit, save files on the BB?  PDF? Your BlackBerry is open to be sent as an attachment to an email automatically to PDF files. If you save a PDF file on the press card, on the 9650, you will need a third-party app like PDFtoGo or Repligo to open and view the PDF file.

  -BlackBerry Protect?  I've heard of her.  Thoughts? Very worth it. Download AppWorld and set up for daily backup at some point every day. Lifeline.

  Any other Apps that someone would suggest?

  Weather: Likes BerryWeather (BeWeather in AppWorld). Another beautiful app is WeatherBug.

  ShowMeTheImages help really discover your HTML emails a lot simpler and easier.

  There are too many apps to name, I like.

  BB issues,

  -Whence an app go once removed?  Stored on my device somewhere taking up room?

  If removed from the device, it went. Your download and your purchase is always archived in AppWorld, so you can install it again.

  -With regard to the preloaded applications (Verizon) on my BB?  Can they be deleted and if so it will cause issues on the road?  Really, you can't remove these shortcuts to application "pushed," not very easy installation. It is simpler:

  To do this: create a folder on your home screen and name it "Junk" (you can choose to be more creative the folder name ). Now, highlight each unwanted icon and press the Menu key > go to folder and move it to the folder "spam". That, for each, you don't want to do.

  Now, highlight this "Junk" folder, and select Menu > hide.

  Out of site, out of mind. Meanwhile, feel free to complain to Verizon or their own user forums.

  Good luck!