BlackBerry Z10 is unable to get ActiveSync to work with Exchange 2010

Hello!

We cannot get the Z10 do ActiveSync with our Exchange 2010 server. We are well aware that ActiveSync works with our Exchange Server, because we have an iPhone that synchronizes correctly, and because online Microsoft Exchange test tool confirms that our test account can be accessed.

Also, I used the network monitoring software to watch current network traffic, and I see TLS packets exchanged - but with the Z10, that's where it stops: when connecting the MS test tool ', the TLS configuration is followed by HTTP traffic, which is not the case when the Z10 tries to connect - traffic stops after this point.

Brings me to believe that the Z10 refusing our server certificate, which would make sense, because this certificate is simply a self-signed (it would be really well if if the Z10 actually * says * me that this is indeed the reason).

Operating from this assumption, I tried to install our certificate self-signed on the Z10 device, but without success.  I've exported our certificate to a .pfx file and moved to the "Certs" folder on the device, then proceed to the section "Import certificates" of security settings (translate these names of the French user interface). I tried both the 'personal certification authority' and 'Client' classes, personal but even if the Z10 makes me type (required) certificate password, the import fails with the Red 'X' icon and the message '0 certificates imported out of 1 ".

This problem us cost hours of our time at this stage, would be a pointer in the right direction * very * appreciated.

Thank you

Mr. Jean-Pierre Gygax

If you want to import something on your Z10, it is not the certificate that you want to import, but rather the certificate that authenticates your certificate.

That being said, why don't buy you a cheap certificate issued by a CA recognized by the Z10?

Tags: BlackBerry Smartphones

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