BlackBerry Z10 save on the home screen does not not after restoring


My Z10 was stolen last week, fortunately I did a backup of a few days before. I bought an other Z10 now restored my backup for it and everything seemed to go very smoothly. Until I tried to save a url from the browser to the home screen.

The process seems to go normally, except that the icon never appears on the home screen. Savings in the form of bookmarks URL works, but I want to save some to the homescreen lke I used to be able to do.

I met other Z10 owners who have the same problem after doing a restore and have not been able to find a solution.

Any ideas?

Thank you

It works!

Do you have a factory reset, restored my backup again and this time it worked. The only thing that was different was a new (released some time this afternoon) update link to BB.

I don't know if re-restoration has fixed the problem or update link BB before the re - restore the fixed. Although my "instinct" is that the link BB update has solved, because all my "home screen" shortcuts also reappear (they were absent after the first attempt).

Tags: BlackBerry Smartphones

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