Blue screen error-Pavilion DV7 - 6B 91 nr printing

I have Windows 7 64 bit on my HP DV7 - 6B 91 and HP Officejet 6500, printer all-in-one.  About 6 out of 10 times when I print a document, I get the Blue error screen, and the computer shuts down. The computer is less than four months.   I have uninstalled and reinstalled my printer and that did not work.  Back to where I bought it, I took the computer and they assign the factory that fixed the problem for about 3 weeks.  Then Assistant HP did some updates and the Blue error screen came back whenever I print.  Help, please!

bama1027,

It was the correct link, but after a little more research, I think you need to do another back http://goo.gl/QzDPF, which is what it sounds like events when you took it back to the place you bought.

Make sure that you back up your files before you do.

Tags: Notebooks

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