Blue screen please help me BCCode 1A

I may need a minidump but forgotten how this is basic info

BCCode: 1a
BCP1: 00005003
BCP2: 8B 400000
BCP3: 00008616
BCP4: 08634C6C
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Information about the server: 626e4259-48a3-4c82-ba27-1eaadd47fed3

BTW, in my Local disk c, I have two folders Nvidia who says just Nvidia and other Nvidia (28) would this is causing problems?

I also ran Microsoft Memory diagnostics without error.

Hello

What size power supply do you have? Is it enough for the devices in the system?

After reviewing the determination of the power supply, you will then need to check
motherboard and peripheral requirements. The video card is usually one of the
large power users.

How do you determine what is from my diet?
http://www.computerhope.com/issues/ch000800.htm

Other good sources of information are manufacturers of devices places and their forums.

eXtreme Power Supply Calculator
http://extreme.outervision.com/psucalculatorlite.jsp

Power supply calculator
http://educations.Newegg.com/tool/psucalc/index.html

Choose the right diet for your computer
http://en.kioskea.NET/FAQ/588-choosing-the-right-power-supply-for-your-computer

How to test the power supply in my computer?
http://pcsupport.about.com/od/toolsofthetrade/f/powersupplytest.htm

-------------------------------------------------------------------------------------------------------------

There are methods very detailed in the troubleshooting guide I posted above and you must use
These methods to try to resolve the problem. Carefully check the memory, run Driver
See and use the other methods if necessary.

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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    Read our privacy statement online:
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    If the online privacy statement is not available, please read our offline privacy statement:
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    Files helping to describe the problem:
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    Hello

    This error checking to be sure malware is involved not so much see my next response methods to do a thorough check.

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    Adding files to your OneDrive
    http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

    A disk - sharing files and folders and change the permissions
    http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

    ZIP or download the content of the C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -----------------------------------------------------------------------------------------------

    Check the memory, BIOS, low level drivers from the chipset, other key device drivers,
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    link above and those below.

    Be sure to check the hard disk for errors using checkdisk and sfc as shown below.

    Check the system for malware, rootkits software in particular (see methods in a later answer below).

    ----------------

    BCCode: 4A

    BCCode: 4A 0x0000004A<-- read="" this="">
    * 1089.html? = date order http://www.faultwire.com/solutions-fatal_error/IRQL-gt-Zero-at-System-Service-0x0000004A- Bug control 0x4A: IRQL_GT_ZERO_AT_SYSTEM_SERVICE<-- read="" this="">
    https://msdn.Microsoft.com/en-us/library/ff559001%28V=vs.85%29?f=255&MSPPError=-2147217396

    ========================================================

    Vista and Windows 7 updated drivers love then here's how update largest. Reference to Vista also applies to Windows 7

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    http://www.NirSoft.NET/utils/DriverView.html

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    Repeat for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their own software and drivers and the other main device drivers you have.

    Now go to the website of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration), then site of the manufacturer of the device (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Review of the BIOS, Chipset and software updates on the site of the manufacturer of the system while there).

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

    Always check in the Device Manager - tab drivers version you install actually shows up. This is because some restore drivers before the most recent is installed (particularly that audio drivers) so install a driver - reboot - check that it is installed and repeat if necessary.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to turn off the pilot facilities in Windows updates, that leaves is to Windows Update, but it will not install the drivers who are generally older and cause problems. If updates offers a new driver and then hide it (right click on it), then go get new ones manually if you wish.

    How to stop Windows 7 automatically install drivers
    http://support.Microsoft.com/kb/2500967

    ----------------------------------------------------------------------------------------

    Tests of memory intercept all errors, such as memory do not match (possible even for poles that seem identical) and how faster memory is placed in system behind the slower memory. Also is it better to Exchange also sticks in and out to check for those, even if all the tests of memory do not show a problem.

    To test the RAM here control - run 4 + hours or so.<-- best="">
    www.memtest.org

    For the Windows Memory Diagnostic tool.

    Start - type in the search-> memory box - find top - right click - Memory Diagnostics tool follow RUN AS ADMIN instructions

    Windows Vista: How to scan / test your memory with Windows Vista memory or RAM
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    http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/

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    http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html

    I hope this helps.
    --------------------------------------------------------------------------------------------
    Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Blue screen "PLEASE WAIT AUTO SYNC PROCESSING

    HP p6102f Windows 7 Home 64 bit

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  • Blue Screen in Windows Vista, BCCode: a

    Now start the system error codes:

    BCCode: a
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    BCP2: 00000002
    BCP3: 00000001
    BCP4: 81E3383C
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    Service Pack: 2_0
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    Files helping to describe the problem (some files may be is no longer available)
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    See a temporary copy of these files
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    All you can provide diagnostic information would be useful!

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    I think this is material - I opened and cleaned it out, reinstall memory, Reseat the video card.  I think it's time to take it!

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  • Windows 7 blue screen... BCCode: a

    I was recently watching a movie on my laptop when suddenly "blue-screen" appeared with error codes. My laptop then restarted and it happened again. I then waited so he can restart once again, however, I started windows in safe mode and then rebooted the system, and it came perfectly. After you find the error Although the center of the action, I found this information.

    Signature of the problem
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    Locale ID: 2057

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    BCP1: FFFFFA8015CAF010
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    BCP3: 0000000000000001
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    Service Pack: 0_0
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    I would really appreciate any information on this subject and how to work around this problem in the future. Thank you for any feedback.

    Hello

    References to Vista also apply to Windows 7.

    Added new hardware, updated drivers to date (don't forget to check in Control Panel - Windows Updates -
    updates to the pilot), or add key software lately? Drivers and antivirus/antispyware/security
    the products are also suspect likely. Next message is my generic driver updated methods to use when
    you get to this part of the resolution of the problems.

    BCCode: a 0x0000000A

    Cause

    This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.

    The error that usually generates this bug check occurs after installing a faulty device driver,
    BIOS or system service.

    If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be
    caused by a device driver, system service, a virus scanner, or backup tool which is not compatible
    with the new version.

    Solve the problem

    If a kernel debugger is available, get a stack trace.

    To resolve an error caused by the faulty device driver or service system, BIOS

    1. Restart your computer.
    2. Press F8 to character-based menu that displays the choice of operating system.
    3. In the Windows Advanced Options menu, select last known good Configuration .
    4. This option is most effective when a pilot or a service is added at a time.

    To resolve an error caused by an incompatible device driver, system service, virus
    Scanner, or backup tool

    1. Check the system log in Event Viewer for error messages that may identify the device or
    2. the driver that caused the error.
    3. Try disabling the cache in memory of the BIOS.
    4. Run the diagnostics of material provided by the manufacturer of the system, in particular the memory
    5. scanner. For more information about these procedures, see the manual of your computer.
    6. Make sure that the latest Service Pack is installed.
    7. If your system has interface cards (SCSI) small computer system, contact the adapter
    8. manufacturer for updates of Windows drivers. Try to disable sync negotiation in the SCSI
    9. BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination.
    10. For devices (IDE) peripheral electronic integrated, set the built-in as only primary IDE port.
    11. Also, check each IDE device to the right setting master/slave/stand alone. Try
    12. remove all IDE devices except for the hard drives.

    If the message appears during installation of Windows, make sure that the computer and all the
    devices are listed in the list of the products tested Microsoft Windows market.

    BCCode: a 0x0000000A<-- read="">
    * 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-

    =========================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that causes
    It crashing.

    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    This is my generic troubleshooting tool and can probably give a bit more specific when help
    you give the ICC codes.

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen
    of death "crashes and displays the information about all crashes in one
    Table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
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    You can do mode if necessary safe or the Vista DVD command prompt or
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    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista (also Windows 7) Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • Blue screen repeated each hour BCCode: 109

    Blue screen repeated

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.256.48

    Locale ID: 4105

    More information about the problem:

    BCCode: 109

    BCP1: A3A039D8993D24E9

    BCP2: B3B7465EEBBB5E07

    BCP3: FFFFF80000BBA5CC

    BCP4: 0000000000000001

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 256_1

    Files helping to describe the problem:

    C:\Windows\Minidump\081012-31231-01.dmp

    C:\Users\Usagi\AppData\Local\Temp\WER-64662-0.SysData.XML

    Blue screen repeated

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.256.48

    Locale ID: 4105

    More information about the problem:

    BCCode: 109

    BCP1: A3A039D8993D24E9

    BCP2: B3B7465EEBBB5E07

    BCP3: FFFFF80000BBA5CC

    BCP4: 0000000000000001

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 256_1

    Files helping to describe the problem:

    C:\Windows\Minidump\081012-31231-01.dmp

    C:\Users\Usagi\AppData\Local\Temp\WER-64662-0.SysData.XML

    Check your memory for questions...

    Search for malware:

    Download, install, execute, update and perform analyses complete system with the two following applications:

    Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

    Search online with eSet Online Scanner. Delete everything is found.

    Reset.

    Can someone ask you to download the MiniDump to your public SkyDrive area...

  • MY COMPUTER DOES NOT START, NOT EVEN WHEN YOU TRY TO PUT IT IN SAFE MODE, EVERYTHING GOES TO A BLACK SCREEN, PLEASE HELP ME!

    OK, so last night, my computer was freezing up so I held the power button down to turn off, I turned it back and he asks me if I want to start in safe or just normally.  I chose because it starts as usual, it's just sitting there, it goes through the motions as it will start but it never does, I went to sleep woke up to the top and all I have is a black screen with mouse pointer again, nothing has changed, the same things happen when I try to start it in safe mode.  I tried to get the disks it is came up with, but the computer seems to not even acknowledge that they were never inserted, I don't know what to do, can anyone help me, I'm sitting here on the laptop of my bf and I am interested in this black screen with the pointer of the mouse in the Middle, I don't know what to do...

    Hello

    You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
    Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
    on devices and UNINSTALL - REBOOT.

    Another method to try to get to the desktop (try in normal Windows Mode without failure)
    CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
    on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
    by tapping F8 as you start several times.

    First check this thread in case it is simple and if not to come back to this thread.

    http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

    Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
    That there is no information on a black screen as it is on a blue screen just adds to the
    Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
    Google to see the proposed repairs, whom some have worked however these cover a wide
    field efforts.

    Here's a video of one of them.

    http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

    Here's another fix
    http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

    You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
    system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    You can create a recovery disc or use someone even version (making the system restore it)
    must be bootable).

    How to create a Vista recovery disk
    http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

    ------------------------------------------------

    These require the correct Vista discs since you can not start safe mode.

    Try the Startup Repair tool-

    This tells you how to access the System Recovery Options and/or with a Vista disk
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    Try recovery options Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    -----------------------------------------------

    Here are a few Google searches where many have found different solutions:

    Vista black screen - check that a 1st
    http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

    Vista black screen Solution
    http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

    Vista black screen Fix
    http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

    -----------------------------------------------

    If necessary and you can access all ordinary Windows.

    You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
    (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

    You can use another DVD that aren't copy protected but you you need to own
    Product key.

    On-site upgrade
    http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

    If nothing works, you can make a repair facility that must save the data but you will need to
    Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
    need to know your product Code.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

    How to perform a repair for Vista Installation
    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    ---------------------------------------------------------------------------

    Another method that works sometimes: at the command prompt, type of Vista startup disk:
    (a line type or copy and paste one line at a time and hit enter - enter a bracket)
    or "BOLD")

    c:

    cd\

    CD c:\Windows\System32\winevt (there is a space between cd and C :)

    Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

    RESTART Windows

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • weird problem with new screen, please help

    Hello people,

    I hope someone can help. I am using windows 7 Home premium and I hope it is a simple solution that someone has met before. It's just that I don't know how to describe it so can't type into google to find an answer.

    This happens in all programs, Firefox, ms word Opera, basically any window I opened. The bar menu at the top of the screen is a transparent white color and everything works well, but after 50 or 60 seconds, it turns into a transparent, I can still read the Word editing, display etc. file. This is where the scroll wheel on the mouse and what I'm typing stops working. When I type something with the mounted volume, all I hear is a single beep whenever I tap on a button, but nothing is actually typed. Now, all I have to do is click anywhere in the window and it works again, but only for 50-60 seconds. I had to click on the screen twice since I started typing this because when I look at the screen, everything I typed is not there because the menu bar's transparent again while I was typing. Its driving me crazy.

    I don't remember what is a problem before, if it was I would have surely noticed. The only thing that has changed is I had been using my 32 LCD TV as a screen for a long time, but I moved and did not bring my TV with me, so I use the PC came with the computer screen. It's a PC I bought my sister a few years ago so I never used the PC screen that comes with it so don't know if it happened when she or what, she has, she can remember either. I have a updated driver, did not work. Changes the settings in customize and cannot do it helped either.

    Monitor: monitor LCD Compaq CQ1859

    Do I something pressed or clicked on something by accident?

    Is there a setting some part that I forgot?

    I plan to cast the spell by the window, its really annoying.

    Please help guys and ladies.

    Hello salamander.

    Please contact Microsoft Community.

    I can understand the inconvenience caused, be assured that we are here to help with your concern.

    1. What is the model of the computer and do ?
    2. Do you see an error message when the menu bar is transparent?

    Please follow the link below and include a screenshot in your post,

    http://answers.Microsoft.com/en-us/Windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476A-85A6-b021181be7e4

    I suggest you follow the methods below to see if it helps.

    Method 1:

    Clean boot: to help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.  Here is the link for your reference perform the clean boot.

    http://support.Microsoft.com/kb/929135

    Important: please go through the section: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem.

    Note: If the problem persists, continue with method 2

    Method 2:

    Check the problem by disabling the Aero transparency feature. Please follow the steps below to disable the Aero transparency feature.

    1. Right-click on a vacuum of space on the desktop and click on personalize.
    2. Click on the link to the color of the window at the bottom of the window.
    3. Uncheck the check box enable transparency to disable transparency and check the issue.

    For more information, aero feature please refer to the link below.

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Aero-desktop-experience

    Note: If the problem persists, continue with method 3

    Method 3:

    A Malware - scanner The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software. Please follow the steps below to use the scan to Microsoft Security.

    • Run the scanner from Microsoft from the link below:

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    • Click on download now and click Run.
    • Choose complete system scan and wait for the full analysis.

    Important: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    The above information was hoping to get useful, please return it to us if you need additional assistance.

  • Blue screen of death with BCCode: 116

    Hello

    Recently, I started receiving a lot of DBO. I usually get it after watching a video.

    Here are the details that I received on the subject.

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    More information about the problem:

    BCCode: 116

    BCP1: FFFFFA800CDFE010

    BCP2: FFFFF8800435B738

    BCP3: 0000000000000000

    BCP4: 0000000000000002

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 768_1

    Could someone give me some suggestions in how to solve the problem?

    Thank you

    Lisa

    Original title: blue screen of death

    for been link... duh!

    https://onedrive.live.com/redir?RESID=1B529A733D6D2EB3! 148 & authkey =! ALPyIEgs1AIRK5Q & ithint = % 2chtm

    Lisa

    Lisa

    No worries I do it all the time.

    These accidents are related to your video driver (yours is 2012) I remove it and install the driver on most recent available (at least 2014 if not most recent)

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