BlueScreen OS Version: 6.1.7601.2.1.0.768.3

We receive intermittent BSOD error from 2 weeks screens on our Pavilion DV7. Don't we have NOT installed any new devices or portable... computer drivers as initially out of the Box...:

Signature of the problem:

Problem event name: BlueScreen

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

More information about the problem:

BCCode:                                               a

BCP1: 0000000000000040

BCP2: 0000000000000002

BCP3: 0000000000000001

BCP4: FFFFF80002CE80D8

OS version: 6_1_7601

Service Pack: 1_0

Product:                                               768_1

Files helping to describe the problem:

C:\Windows\Minidump\032714-37409-01.dmp

C:\Users\ms\AppData\Local\Temp\WER-70621-0.SysData.XML

--------------------------------------------------------------------------------------------

Signature of the problem:

Problem event name: BlueScreen

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

More information about the problem:

BCCode:                                               1e

BCP1: FFFFFFFFC0000005

BCP2: FFFFF80002CF5ECA

BCP3: 0000000000000000

BCP4: FFFFFFFFFFFFFFFF

OS version: 6_1_7601

Service Pack: 1_0

Product:                                               768_1

Files helping to describe the problem:

C:\Windows\Minidump\032714-36192-01.dmp

C:\Users\ms\AppData\Local\Temp\WER-77064-0.SysData.XML

What is Fix?

Wow this is terrible... and everybody asks why I get an extended warranty.

HP has a report to have problems of motherboard, but 18 months on one good DV6 is crap. That of probably why they abandoned the Pavillion brand and expanded the envy DV6s for example. They even switched to dell-type branding. I hope that improvements in the design comes through in the life of the computer.

If there was a way to give feedback to improve the design of the product, it would be useful to improve bottom line of HP imgmensely. Something I have considered is that there should be a guarantee of 2 years automatically on all units over $ 600. In addition, HP packs should be understood the price of laptops to high level. Some of the basic accessories should be included in the price that ensures that if there is a question of factory, its taken care of. Which ensures that the client is well taken care of. Covers for the keyboard would be fine and could save the company from keyboard replacement.

Tags: Notebooks

Similar Questions

  • Problem signature: problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.768.2 locale ID: 1033

    I have a problem in my laptop,

    This is the detail of the problem.
    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.2
    Locale ID: 1033
    More information about the problem:
    BCCode: c000021a
    BCP1: FFFFF8A000099840
    BCP2: 0000000000000000
    BCP3: FFFFFFFFC0000001
    BCP4: 0000000000100620
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Hello

    STOP: 0XC000021A

    Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
    (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

    Cause

    This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

    Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.


    Solve the problem

    Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

    Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

    If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

    Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

    Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

    STOP: 0XC000021A<-- read="" this="">
    * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

    -----------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
    above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not have to try
    repair, you can borrow a friends because they are not protected against copying. You can also buy the physical
    discs of the machine system good cheap that you already own windows (you will need to reinstall
    If necessary). You can also repair disks on another computer.

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during "blue screen of death," collisions
    Displays information on all the "crash" of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    You can try a system restore to a point before the problem started when one exists.

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates cbs.log Windows Vista (and Windows 7)
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Problem signature: problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1033

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    More information about the problem:

    BCCode:                                               f4

    BCP1: 0000000000000003

    BCP2: FFFFFA8005726B30

    BCP3: FFFFFA8005726E10

    BCP4: FFFFF800031E0460

    OS version: 6_1_7601

    Service Pack: 1_0

    Product:                                               768_1

    Files helping to describe the problem:

    C:\Windows\Minidump\111812-128154-01.dmp

    C:\Users\Roberto Martinez\AppData\Local\Temp\WER-181694-0.sysdata.xml

    We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
    You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.
    If you are overclocking stop.  (chances are that if you are unsure if you are, you are not)
    To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".


    The procedure:

    * Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
    * Zip up the copy.
    * Join ZIP archive to your message by using the button (attachments) "trombone".
    * Please download to a service like Skydrive or "Rapidshare" to share files and put a link to them in your answer.


    To ensure the minidumps are enabled:

    * Click Start, in the search box, type: sysdm.cpl, press ENTER.
    * On the Advanced tab, click Startup and recovery... Settings button.
    * Make sure that automatically restart is unchecked.
    * Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
    * Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and download the output as well.
    To run MSinfo32 please go to start > run > MSinfo32
    Go to 'file', 'save' and download the PDF is saved with the DMP
    (Instructions for XP, Vista, Win 7, Win 8)

  • blue screen problem. Problem event name: BlueScreen OS version: 6.1.7601.2.1.0.768.3 Locale ID: 1033

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    More information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 8B2BD7E0
    BCP3: 8F03F924
    BCP4: 00000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files helping to describe the problem:
    C:\Windows\Minidump\090912-29265-01.dmp
     
    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Hello

    Driver Verifier can help find some BSOD problems:

    Using Driver Verifier to identify issues with Windows drivers for users advanced
    http://support.Microsoft.com/kb/244617

    How to solve the problems of driver in Windows Vista or 7.
    http://www.WinVistaClub.com/T79.html

    Using Driver Verifier
    http://msdn.Microsoft.com/en-us/library/ff554113 (v = VS. 85) .aspx

    How to use the Windows Driver Verifier Manager to troubleshoot and identify questionshttp://www.youtube.com/watch?v=_VwIDD9xngM Driver

    Driver Verifier
    http://www.techsupportforum.com/2110308-POST3.html

    Using Driver Verifier
    http://www.faultwire.com/solutions/using_driver_verifier.php

    How to use the Windows Driver Verifier Manager to troubleshoot and identify questionshttp://www.youtube.com/watch?v=_VwIDD9xngM Driver

    You can disable the driver verifier
    http://support.Microsoft.com/kb/244617

    Start - type in the box search-> auditor/Reset hit enter to disable

    BlueScreenView lets you know if there is a driver specified in the error message. Also check
    with MyEventViewer at the blue screen. If necessary, you can post the minidumps
    Thus, they can be analyzed.
    -------------------------------------------------------------------------------------------------------------------

    References to Vista also apply to Windows 7.

    It's my generic how updates of appropriate driver: (look for updates to the BIOS and the driver).

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
    It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, this leaves ONE of Windows updates, but it will not install the drivers who will be generally
    be older and cause problems. If updates offers a new driver and then HIDE it (right click on it)
    and then go look for new ones manually if you wish.

    Stop Windows 7 to automatically install device drivers
    http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

    How to disable automatic driver Installation in Windows 7 / Vista
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

    Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
    Ultimate and Enterprise)
    http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

    ==========================================

    Tests of memory intercept all errors such as memory do not match (possible even for sticks
    seemingly identical) and when the faster memory is placed in system behind more slowly
    memory. So it is best to also exchange the rods in and out to check these even if all memory
    tests fail show a problem.

    To test the RAM here control - run 4 + hours or so.<-- best="">
    www.memtest.org

    For Vista/Windows 7 memory diagnostics tool

    Start - type in the search-> memory box - find top - click - right Memory Diagnostics tool
    RUN AS ADMIN follow the instructions

    Windows Vista: How to scan / test your memory with Windows Vista memory or RAM
    Diagnostic tool
    http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/

    How to run the diagnostic tool memory in Windows 7
    http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Problem signature: Problem Event Name:BlueScreen,OS Version:6.1.7601.2.1.0.768.3, Locale ID:18441,BCCode: a

    More information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF800030AFF74
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\020313-21964-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-58890-0.SysData.XML

    Read our privacy statement online:
      http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\System32\en-US\erofflps.txt
    DD

    I am seeing below from higher up the blue screen error twice I placed the respective dmp below loaction.

    https://SkyDrive.live.com/redir?RESID=A372234EFD5D5520! 115

    https://SkyDrive.live.com/redir?RESID=A372234EFD5D5520! 114

    HM

    This accident was not conclusive, but I bet that's your symantec.  I remove and replace it with MSE and download any other DMP

    Symantec is a common cause of BSOD.


  • Problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 locale ID: 1033

    More information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 872836F4
    BCP3: 00000000
    BCP4: 00000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files helping to describe the problem:
    C:\Windows\Minidump\101012-17004-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-53851-0.SysData.XML

    If you are using a USB keyboard, it is safe to ignore the error message on the PS2 Keyboard.  If this isn't the case, please come back and we will troubleshoot that.

    Please stop the AMD Dual - Core Optimizer, to load on your system.  Occasionally, it caused BSOD in some Win7 systems.
    It is located in c:\program AMD Dual-core optimizer\amd_dc_opt.exe
    and it extends from: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
     
    In addition, it is most likely a hardware problem - so I'd run the free diagnostics: http://www.carrona.org/hwdiag.html
    *****************************************************

  • Problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 locale ID: 1032

    My computer freezes on the blue screen every time it starts normally.  It seems that when I go on safe mode.

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.256.1
    Locale ID: 1032

    More information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 91301CBB
    BCP3: 82966B9D
    BCP4: 00000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files helping to describe the problem:
    C:\Windows\Minidump\051816-16036-01.dmp
    C:\Users\Phil\AppData\Local\Temp\WER-42822-0.SysData.XML

    Any ideas on how to solve this problem or what is causing the problem?

    You can see the files here: https://onedrive.live.com/redir?resid=F07A10C17A1ACFE! 322 & authkey =! AEA_9Q8i0qX9VKI & ithint = file %2 c

    It contains the file Msinfo32 and the DMP those.

    Thank you very much in advance.

    Problem devices

    Coprocessor PCI\VEN_10DE & DEV_07DA & SUBSYS_75041462 & REV_A2\3 & 267A616A & 0 & 1 b, that the drivers for this device are not installed.

    NVIDIA nForce Networking Controller Driver

    You need to update NVIDIA nForce Networking Controller Driver.
    http://www.driverscape.com/manufacturers/Fujitsu/laptops-desktops/AMILO-desktop-li3745a/27003

    NVIDIA nForce Networking Controller Driver version 73.3.5:

    http://www.driverscape.com/files/share/8af4eb244eccff4a15ba32cb11756d87.zip

    I don't like suggesting to update for the third-party driver sites but I see no other option.

  • PC continues to plant at an exponential rate! Windows blue screen error with the OS Version: 6.1.7601.2.1.0.768.3 & locale ID: 1033. Please, Please HELP me, if you can!

    I tried to solve the problem for 77 hours in a row - no sleep, or what anyone else - but little matter what I do, my PC guard crashing & gets worse! Please, someone, anyone, please help me! I was unable to determine what is the problem, and even less how to solve below I have included the automation Windows Recovery Wizard Info., related to my technical problems. the most recent two system crashes/blue screen overlays; Also, thank you so much, in advance.

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    More information about the problem:

    BCCode: a

    BCP1: FFFF80001B033200

    BCP2: 0000000000000002

    BCP3: 0000000000000000

    BCP4: FFFFF80002EC0FF8

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 768_1

    Files helping to describe the problem:

    C:\Windows\Minidump\111815-9921-01.dmp

    C:\Users\Nathan\AppData\Local\Temp\WER-31075-0.SysData.XML

    Signature of the problem:

    Problem event name: BlueScreen

    OS version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    More information about the problem:

    BCCode: a

    BCP1: FFFFFA801D5CF370

    BCP2: 0000000000000002

    BCP3: 0000000000000001

    BCP4: FFFFF80002F46626

    OS version: 6_1_7601

    Service Pack: 1_0

    Product: 768_1

    Files helping to describe the problem:

    C:\Windows\Minidump\111815-10264-01.dmp

    C:\Users\Nathan\AppData\Local\Temp\WER-34866-0.SysData.XML

    Read our privacy statement online:

     http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    As stated in the wiki, you must download the files dmp verified on a disk (or any file sharing site) and we give a link to the files in your next post.

  • Vista - Shutdown - problem event name: the BlueScreen OS Version: 6.0.6002.2.2.0.768.3 locale ID: 1033

    I almost didn't post this because there are so many entries with this error. But after about 20 minutes of research, I couldn't find one that was exactly what happened to my computer.

    I use a laptop Dell Inspiron 1501 with Vista Home Premium. The computer is a few years old. I've never had a blue screen before. I always run the MS. updates I run a scan for viruses from McAfee weekly. I try my best to clean up my computer and stay away from suspicious websites.

    Last night, I was using WiFi cafes of a grocery store. I closed my computer and I got a blue screen with lines vertical white sparkles. Instead of the end of the shutdown sequence, the computer restarted. I could stop from the log in window successfully.

    When I started the computer later in the evening, I received a message window:

    "Windows has recovered from an unexpected shutdown. Windows can seek a solution the next time you're online. »

    The rest of the message is at the bottom of this post.

    I was able to open the file of text below. That is what it says:
    -------------------------------------------
    Windows NT Version 6.0 Build: 6002 SP2
    Product (0x3): Vista (TM) Home Premium Windows
    Edition: HomePremium
    BuildString: 6002.18267.x86fre.vistasp2_gdr.100608 - 0458
    Flavor: Multiprocessor Free
    Architecture: X 86
    LCID: 1033
    -------------------------------------------

    I worked on my computer for awhile. I don't have Internet access at home.
    An hour later, I got the same blue screen when I stopped my laptop.
    The same sequence of events took place: instead of the end of the shutdown sequence, the computer is restarted. I could stop from the log in window successfully.

    I immediately started the computer again. I received the same message window.
    I made a few changes in a Word file just to keep the computer running some time before stopping again. I don't have the blue screen this time. I repeated start-up and shut down the computer several times after that and didn't get the blue screen or message.

    I don't have the message when I started my computer this morning. I use WiFi to a library this morning.

    I should also add that last night when I booted my computer and connected to the WiFi at the coffee shop, I received a message that FireFox has an update. I installed this update successfully. I thought I read somewhere online that the most recent version was giving problems to Windows users. I can't find this article. But I just thought I would add to this detail. I uninstalled FireFox just to be safe.

    I would also add that the strange behavior, only that I noticed when I used the WiFi is that I could not access the MSN.com or HotMail/Live Mail log in pages. The pages would simply not load. All other website worked/load very well.

    So, can someone give me details on what happened to my computer? It's going to be OK? Do I need to run a virus scan? From what I've read in other posts "blue screen", it might be a hardware problem. But, I don't really have a good answer that satisfies me. My computer seems to be OK for now.

    Please let me know if you need more information.

    Sincerely,

    Marz

    --------------------------------------------------------------------
    Here's the rest of the message I received:
    --------------------------------------------------------------------

    Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 12000000
    BCP3: A0D1F9AC
    BCP4: 00000000
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
     
    Files helping to describe the problem:
    C:\Windows\Minidump\Mini102910-01.dmp
    Name]\AppData\Local\Temp\WER-92796-0.SysData.XML of computer C:\Users\[My
    Name]\AppData\Local\Temp\WER9919.tmp.version.txt of computer C:\Users\[My

    The setting on my computer has "Kernel Memory Dump".

    I put it to "Small Memory Dump" as the blog said.

    My computer works normally since these two incidents. But it would be good to know what happened.

    I don't know if I'll be coffee anytime soon. I don't know if it was something with the WiFi or Web sites. I thought it was strange that wouldn t Microsoft sites. I ran McAfee scan later and he did not find a virus.

    Now, I'm using Google Chrome. I like it a lot. It seems a little faster than IE or FF.

  • Problem event name: BlueScreen, System Version: 6.0.6002.2.2.0.768.3 locale ID: 1033, BCCode: f7, BCP1: 8039989, BCP2: 8EA75AEB...

    I use Windows Vista. Recently Im facing problem when PC startup. PC will not boot from iteration 4/5 of the time and the boots, then blue screen... once properly boots he invites ivem error.

    Someone knows this problem and the solution for it.

    Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: f7
    BCP1: 8039989A
    BCP2: 8EA75AEB
    BCP3: 7158A 514
    BCP4: 00000000
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\Mini110211-01.dmp
    C:\Users\Manoj\AppData\Local\Temp\WER-79513-0.SysData.XML
    C:\Users\Manoj\AppData\Local\Temp\WERC0ED.tmp.version.txt

    Read our privacy statement:
      http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    0xF7 bug check code
    http://msdn.Microsoft.com/en-us/library/ff560389 (v = VS. 85) .aspx

    Send a copy of your dumpfile as a shared file on your disc of sky with a link here.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  • Problem event name: BlueScreen, OS Version: 6.1.7600.2.0.0.768.3 locale ID: 1033

    I already checked my hard drives to find errors and used the AutoCorrect feature. If I am just out of my computer without closing I get a blue screen with increasing frequency.

    Colombia-British code: 7A, BCP1: C0418C28, BCP2: C000000E, BCP3: 57171860 BCP4: 83185AB1 OS Version: 6_1_7600 Service Pack 0_0, product: 768_1.

    It's really annoying. I downloaded Windows 7 when it is released. I was very disappointed with her since. I have had absolutely NO problem with Vista. I should have left well enough alone. My next computer will be an Apple without windows.

    Are the details of the error checking always the same

    Referenced details, you've got a KERNEL_DATA_INPAGE_ERROR error checking, because "a device which does not exist was specified."  It seems that some components of the process of disconnecting is trying to reference a device that does not exist.  Have you ever install software that attaches some hardware that is no longer present?  Also, check your disk with manufacturer diagnostics and review its INTELLIGENT details.  Check cable connections are snug and consider the replacement of data cables.

  • Windows 7 problem Event Name: BlueScreen__ OS Version: 6.1.7600.2.0.0.768.11__

    I get this error when you use the internet, the blue screen and it restarts. I checked and recontroler drivers please help.

    Thank you

    > Signing of the problem:
    > Problem event name: BlueScreen
    > OS Version: 6.1.7600.2.0.0.768.11
    > Locale ID: 1033
    >
    > More information about the problem:
    > BCCode: 19
    > BCP1: 00000020
    > BCP2: FDE42558
    > BCP3: FDE42588
    > BCP4: 4A0600AB
    > OS Version: 6_1_7600
    > Service Pack: 0_0
    > Product: 768_1
    >
    > Files helping to describe the problem:
    > C:\Windows\Minidump\090610-26566-01.dmp
    > C:\Windows\Temp\WER-33384-0.sysdata.xml
    >
    > Read our online privacy statement:
    > http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    >
    > If the online privacy statement is not available, please read our privacy
    > Statement offline:
    > C:\windows\system32\en-US\erofflps.txt
    >

    The minidump files show constantly the csrss.exe process break with a BAD_POOL_HEADER stop error (19) referencing the win32k.sys.

    It's probably another pilot, a third-party driver that is causing the problem.

    I would say, at this stage, to enable verifier against any non-Microsoft drivers to stress test them and try to eliminate a problematic driver:

    Start > type check in the search programs and files, then press 'Enter' > create standard settings > next > select the names of the drivers in the list > select all non-Microsoft drivers > finish

    Restart the computer.

    Continue to use the computer normally but if you have any available BSOD brand minidump files.

    If after the activation of the Verifier and restart the computer, you receive a BSOD on startup and cannot start Windows, restart the computer in "safe" mode, and follow these steps:

    Start > type check in the search programs and files, then press 'Enter' > delete existing settings > finish

    Restart the computer, log in Normal Mode and make available any resulting minidump file

    I would also say, before you enable Driver Verifier, to download, install, update and run (quick scan should be sufficient) Malwarebytes' Anti-Malware (free version), in the case of McAfee missing something:

    http://www.Malwarebytes.org/MBAM.php

  • Problem with MS flight Simulator & acceleration. __Problem signature: problem event name: BlueScreen__ OS Version: 6.1.7600.2.0.0.768.3__ locale ID: 1033

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: d1
    BCP1: FFFFF80003BA6F4A
    BCP2: 0000000000000002
    BCP3: 0000000000000008
    BCP4: FFFFF80003BA6F4A
    OS version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\061410-12448-01.dmp
    C:\Users\Joseph\AppData\Local\Temp\WER-21777-0.SysData.XML

    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104...MP;clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Joseph Blair

    System Specs:
    Mobo: Asus P6x58d Premium
    Processor: Refrigerated by an Intel i7 980 x (4.5 oc) liquid
    6 GB of DD3 RAM
    Intel SSD boot drive 40 GB W7 Home
    2 x 300 GB WD Velociraptor (dedicated FSX drive)
    HIS ATI Radeon 5870 GPU (oc of factory)
    PSU Corsair TX950W (7 fans)
    NZXT fan controller
    Corsair 800 d case

    Hi Joseph,.

    (a) when exactly you get this error message?

    (b) was your game works well before?

    Error messages on blue screen are normally related to the material, the following steps are worth a try:

    Step 1: Disconnect all external devices (printers, scanner, USB(universal serial bus) readers, etc...) Except the keyboard and mouse, then do a test

    Step 2: Put the computer to clean and test start

    Follow step 1 in the link below,

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Important: n ' forget not the computer to start normal follow step 7 in the link.

    If the problem persists, please download the dump on Sky Drive file and share the link with us for analysis

    SkyDrive.live.com

    Available at the location file

    C:\Windows\Minidump\061410-12448-01.dmp

    You might want to know

    How read partial memory dump files that Windows creates for debugging

    http://support.Microsoft.com/kb/315263

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Problem signature__Problem Event Name:_BlueScreen__OS Version:_6.0.6002.2.2.0.768.2__Locale ID:_18441____Files that help describe the problem (some files may no longer be available)__Mini092710-01.dmp__sysdata.xml__Version.txt____

    Signature of the problem
    Problem event name: BlueScreen
    OS version: 6.0.6002.2.2.0.768.2
    Locale ID: 18441

    Files helping to describe the problem (some files may be is no longer available)
    Mini092710 - 01.dmp
    SysData. XML
    Version.txt

    See a temporary copy of these files
    WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

    Additional information about the problem
    BCCode: a
    BCP1: 00373DEA
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 821C2F64
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL

    This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.

    http://msdn.Microsoft.com/en-us/library/ff560129%28VS.85%29.aspx

    Cause

    This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.

    The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.

    Please copy the files of the dmp to the C:\Windows\Minidump folder first on your desktop, zip dmp all in 1 zip file and download the zipfile to your Skydrive [1] and post a link here, so that I can look at landfills.

    André

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 [1]

    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • Clean van Gebeurtenisnaam: BlueScreen Versie van besturingssysteem: 6.1.7601.2.1.0.768.3 Landinstelling id: 2067

    Clean van Gebeurtenisnaam: BlueScreen Versie van besturingssysteem: 6.1.7601.2.1.0.768.3 Landinstelling id: 2067

    This forum is the English-only and to post your comments on the web site of Microsoft Answers, is not to try to solve the blue screen problems.

    Ask the Dutch WIndows 7 forum http://answers.microsoft.com/nl-nl/windows/forum/system

    Your problem is likely to be material.  My first impulse would be to check the memory.  This may be of interest to you: http://www.sevenforums.com/crashes-debugging/155626-bluescreen-6-1-7601-2-1-0-768-3-problem.html

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