BluRay disk problem

Hello... I have the same problem that many others... can not get my DVD to play a bluray disc.  I have a pavilion dv7 notebook with win7 home premium (64-bit) operating system.  I tried all of the suggestions I found here, but nothing has worked yet.  It goes to show that there is a disc in the drive and it is ready to play, but when I type game it just goes back and says that the disc is ready to play.  I have uninstalled and reinstalled the player several times... any ideas?

Hello

He almost certainly has something to do with AVG blocking part of the installation.  I recommend trying the following.

Download the free version of Avast Antivirus here and save the installer to your desktop.  Then, Windows Control Panel, open programs and features and uninstall AVG.  Once the uninstall is complete, reboot and install Avast.  Once done, reboot the laptop again and repeat the procedure described below - I go out that you already have the MediaSmart DVD Installer, but delete it and re - download.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Run revo and use it to uninstall your HP MediaSmart DVD software.  Make a right click on the program icon you want to remove and select uninstall.  During the process, that you may be asked to remove the registry entries, simply select all and then click on remove.  Do the same for any left over files and folders.  Once the uninstall is complete, reboot the PC.

Then, download the latest installer for MediaSmart DVD on the link below and save it to your desktop.

FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50935.exe

If you do not have an extraction utility installed, download and install 7-Zip.  Right click on the installation program you download, select Extract 7 - Zip, select the files, and then click Ok.  Open the newly extracted folder, open src and scroll down until you see the application setup ( 6th in the background with a size of 310 KB ).  This Application Configuration right click and select "Run as Administrator" to launch the installation.  Once the installation is complete, restart the computer and see if you can now read your Blu - ray discs.

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Kind regards

DP - K

Tags: HP Notebooks

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