Bottom of workflow process Hang problem

Product: EBS R12.0.4
Platform: RHEL AS 4.6
Instance: Production

Description of the problem:
1. I have schduled import program Auto Bill during the night there are 80000 lines. I have observed this hanged database node. I try to ping the node DB, but you answer is not at the level of the network. But the Application node was ok and you answer on network. Then I shutdwon Application Linux server node and manually restarted the node database of food touches because I wasn't capable connection node of the BONES of the DB. I restarted the database and the Application node. Auto invoice import program was completed in 5 Hours.Whole working fine application day and not observed any problems.

2. the next day, I planned the process Workflow Backgroung night ø100 am. When observed in the morning node new DB hanged then I rebooted the Linux server and the DB and demand. State of the process Workflow Backgroung was Manager inactive. And started the workflow background process this time.

I want to know

1. why the database node is suspended with these processes, but all other processes are not the cause of the problem?
2. why these processes take too long to complete?

Kind regards
pzdba

PL see MOS Doc 752533.1 (R12: Workflow Background process performance: RA_CUSTOMER_TRX_LINES_ALL)-this seems to be a known issue on 12.0.4

HTH
Srini

Tags: Oracle Applications

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