bought lightroom 5 earlier today... paid... have order #, unable to access account blocked etc serial numbers?

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  Hi Kunal,

  If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.

  Please do not hesitate to me message in person if assistance is needed.

  Concerning

  Stéphane

• I bought Lightroom 6 DVD.  I'm going as far as to enter the serial number.  After you enter the number of the only option presented is back...

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  Hi Kelly,

  As Mylenium says, you need to contact our customer service for these questions.

  Here is the link: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp

  Thank you

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  If you're talking about the outer box that is not where you will find a serial number... it will be hidden from view inside a place so that not just anyone can use the number.  Depending on where you bought you might be dealing with a redemption code instead of a serial number, which is used to get the serial number.  Check out the two links below, just in case...

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  Kind regards

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• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• BlackBerry smartphones I bought the ECG app earlier today and checked the p...

  I bought the ECG app earlier today and checked the payment via paypal. The order number is XXXXXXXXXXXXX. The app is not then download. Is this normal? It was the first time I have baught something and don't know if it is wrong or not?

  (deleted order No.)

  Hi again,

  Maybe... but lets try other things first... Try these things...

  In some cases, it was discovered that updates/install (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Also, please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) AppWorld remove your BB (Homescreen > Options > Advanced Options > Applications)-if she prays that you restart the BB to do.

  (2) a Batt Pull restart as described above.

  (3) get a new link and install a new copy of AppWorld

  • http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  One of these will get I hope it will.

  See you soon!

• Hello yesterday I bought photoshop elements 14, regularly paid, but I was not allowed to download, telling me to wait at least 24 hours. Today in my account has no effect. Now to download everything as I do, I do even not license numbers. That

  Hello yesterday I bought photoshop elements 14, regularly paid, but I was not allowed to download, telling me to wait at least 24 hours. Today in my account has no effect.
  Now to download everything as I do, I do even not license numbers.
  Thank you

  Your serial number appears on your account page?

  https://Accounts.adobe.com/ , then click on Plans & products top

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I have an adobe Lightroom instaled on my computer... I bought a CD.  What I have to buy Lightroom for my iphone or does it with her. I have the Lr app on my phone and it works but when I want to sync my photos, it says trial has expired...

  I have an adobe Lightroom instaled on my computer... I bought a CD.  What I have to buy Lightroom for my iphone or does it with her. I have the Lr app on my phone and it works but when I want to sync my photos, it says trial has expired...

  LR mobile only works and comes with the basic version of subscription of LR for computers. Of course, you can download LR mobile on your iPhone and use for a 30 day trial, but once the 30 days it will stop working.

  Right the trial period is 30 days unless you subscribe to the package of photographer.

• I have a problem check my code for Lightroom 6 help please, the site says code cannot be verified. I have an existing application of Lightroom 2 and I paid for the upgrade

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  If you purchased the version of LR 6 upgrade then when you install and run for the first time it asks you to Sign In. You must sign in with the same Adobe ID you used to buy it. Then once it's a window will appear asking for a serial number. In this window, you enter the serial number LR 6 What adobe sent you. Then once that went into a second serial number box will appear asking for a serial number from a previous version. Then you enter the serial number LR 2. Series LR 2 will begin with the same 4 numbers, 1160.