Bought the plan from month to month for Adobe Illustrator CC but creative cloud shows «We have found an Adobe Illustrator CC 2015 associated with this Adobe ID...» "Could not find any help to communicate directly with Adobe!
Hi all, I'm quite new here and I really need help!
I have purchase a plan from month to month for Adobe Illustrator and it does not at all! Creative cloud does not recognize my subscription even after receiving an email of confirmation of purchase from them. I'm really angry that there is not anyway to email Adobe or call them (I'm in Singapore).
I check my account on the website and it says that I can't look at my plans/subscription now for maintenance.
Which means that anything that I can do, even if I want to terminate the program now. It is a very overwhelming experience T.T
Thanks in advance!
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
Contact technical support during the week - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
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