Bought the wrong software. I wanted to Premiere Pro, but I bought Photoshop
It just happened an hour before. I didn't click on download on Photoshop because I hope that I can always go back somehow, but when I clicked back nothing worked as the payment already crossed.
Contact the support sales through web chat or by phone. They can cancel your order and refund and you can then order first.
Mylenium
Tags: Adobe
Similar Questions
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I downloaded the trial version 30 days of Premiere Pro, but some features are missing.
The new color palette is not their and the function of automatic selection with 'SIC' is not and does not have the new codec from Panasonic, I've heard. I thought the day 30 trial versions were fully functional and complete. I am not mistaken?
The version with these features is in the next release, expected next month, may
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best computer to use Adobe (Premiere Pro and After Effect, Photoshop especially)
Hello
I would like to find the best computer to use Adobe (Premiere Pro and After Effect, Photoshop especially), could you recommend me a computer? My budget is: not more than 1,200 U.S. dollars. Thank you!
Hello
Please see the technical specifications for applications:
Premiere Pro: System requirements | Adobe Premiere Pro
Sequelae: System requirements | After Effects
Photoshop: system requirements | Photoshop
Hope that helps!
Kind regards
Sheena
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I ordered the wrong software and need to cancel the export Adobe, I can't use this product. Please give me the contact to cancel.
Cancel your subscription or membership. Acrobat, services Cloud of Document PDF
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I bought the wrong update, I need a Mac Version but ordered a Windows Version. What can I do?
I did exactly the same thing and contacted their customer service on the live chat. It took about an hour before someone was available, but he did return to normal and they also send me a box version that allows the two platforms at the same price. They just canceled my purchase of Windows, placed a Mac purchase on their system, sent me a new serial number and published records canned.
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I downloaded a trail of Premiere Pro, but when I tried to install my iMac said I could only install something from the Mac App store. Why is this?
Frasers salvation,
Please follow the steps below to resolve this issue:
System Preferences > Security & Privacy > General > allow downloaded applications since > Anywhere
Hope this helps!
Kind regards
Shelly
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I have installed and updated from Premiere Pro, but I can't find it on your computer. The creative cloud that writes Premiere Pro was updated, but how to open it?
Hello
Premiere Pro is a 64-bit application and does not work on a 32 bit OS. Your operating system appears to be 32-bit. Please refer to this document for the minimum specifications: system requirements | Adobe Premiere Pro
Thank you
Regalo
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Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it just said up to date, any ideas on this?
Hello Cam,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I DELETED MY PDF FILES AND AGAIN USING THE RECOVERY SOFTWARE I FIND ALL MY FILES BUT NOW WHEN I OPEN FILES THAT IT SHOWS (THE FILE MAY BE CORRUPTED OR NOT SUPPORTED FORMAT.NO HOW CAN I OPEN THE FILES.) ALL OF THEM ARE MY DOCUMENTS IS VERY IMPORTANT. PLEASE PROVIDE ME WITH A
Deleted file recovery can recover incomplete files, i.e. the part of these files may be missing. Recover deleted files is much more reliable if recovery of a backup, instead of using recovery software.
These things depend on the operating system and the file system.
One thing, you can see: open one of these files damaged with a text editor, and then make sure that the constant % PDF is somewhere in the first 1024 bytes.
PS please do not post ALL uppercase; It is very difficult to read!
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How can I vary the length of individual slides in Premiere Pro, which must be mapped to audio
How can I change the duration of individual slides in Premiere Pro, which must be mapped to the audio that is telling the written content of the slide. That's read a children's book I've created. I would be grateful for some hwlp as I'm new to Premiere Pro. I work an Imac.
Either use the edit or ripple editing tool roll and drag the end or the beginning of a clip/still.
Can start here for the basics.
Learn Premiere Pro, get help and support. Adobe Premiere Pro CC
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I downloaded the demo for Premiere Pro, but it doesn't appear anywhere on my laptop even though it is said that it is downloaded. the only place where I can find it is in Control Panel to uninstall it, but when I'm not looking in my computer it is nowhere? >?
Ilincam38383157 for more information on how to open the first CC Pro 2014 please see CC help | Download, install, update or uninstall applications.
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Hello! I am encouraged to uninstall Adobe Premiere Pro but ERROR: DW040 is displayed. What can I do? Thank you
Reinstall the pre pro to restore your uninstall program.
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I, m trying to buy Premiere Pro but download open won´t page. Why?
Hello
I would ask to try a different web browser or delete the browser history and cookies of the current web browser.
Hope this will help you.
Kind regards
Hervé Khare
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My screen says it is downloading from Premiere Pro, but was more than an hour. He doing anything?
You MUST have a 64-bit computer and operating system... What is your computer?
-Programs are supposed TO not view or download if they are not installed on your computer
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
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Trying to find out if my software work and what happens if I load the wrong software?
Just ordered my HP Pavilion yesterday so I have not yet used. Some the sofware as 'Adobe Photoshop Elements 7' which is on my xp desktop I want to load on my new laptop. On the side of the box does not list windows 7 but it does not list xp and vista. Any chance it to load on my new laptop? If I try, what happens? Don't want to spoil it but would really like my software on the laptop.
Hope I did this right, my first post.
Adobe Photoshop Elements will require that you enable XP compatibility Mode to operate. He will not be fully functional. You should probably check the Adobe forum for problem with their software
Best regards
Eric
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