BSOD with Premiere Pro

I get BSOD when opening Premiere Pro and Photoshop (the apps I tried and use most).

I got an Asus N56V with a 750M from Nvidia graphics card.  I've been using a cracked version and it was working fine until I had the BSOD saying kernel_security_check_failure. I was told to get a copy of play to help solve this problem. I bought a legitimate copy of the CC from Adobe. Always the same problem on Windows 10 (legitimate copy). I had my local computer store to take a peek. They have reinstalled Windows 8 and tried again. Still the same problem. They have tested and implemented new bars of memory RAM. The same problem. New processor. The same problem. They suggested that it might be the motherboard has gone and it was too expensive to replace and suggested that I get a new laptop.

I have a new laptop. A Dell Inspiron 15 7559 with 960M graphics card. I have installed Adobe CC, installed updates, made sure everything is updated on my PC including drivers for everything. And the same thing happens. BSOD when first logo. Same thing with good Photoshop on the previous laptop, sometimes, I was able to open the first but then it would freeze and not respond. Once or twice I've managed to load a project and then have blue screen TI on me. These BSODS are seemingly random when they occur. I have not tried once again on the new laptop that I see it as pointless.

Overall, I'm not happy that it has affected my ability to finish the work of the University that I used the software during the Christmas period and had to go back early to try to finish the job that I couldn't do anything on my laptop. Meant that spending time away from family, and spend more money to try to get it fixed or change my train ticket to come back sooner.

Customer service Adobe have been some of the worst I've seen and entirely unhelpful. If anyone has any ideas on what to do? I would like to know, if not, I am deeply disappointed by Adobe, the software that I bought, and their quality of care. I was told that they don't even have a complaints department. I will not recommend the software to anyone I know and he will avoid in the future if nothing is resolved.

Thanks for reading

[Transferred to the Hardware forum by mod]

When you read through the nets, sometimes there are other solutions apart from that marked OK. have you read and try these search results?

some report the latest driver from nvidia is the cause and using an older driver before December 2015 fixed, or deactivation of the nvidia card.

someone else posted a hotfix driver that solves the problem with photoshop and illustrator, and perhaps of other adobe applications. Driver GeForce HotFix 361,60

Another change the nvidia graphics processor control panel preferred processor high performance-> NVIDIA, which is probably the same as disabling of the intel.

Tags: Premiere

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