Why not the AMD graphics cards on the list work supported with Premiere Pro CS6 or CC?

I try to get my Radeon HD 7970 to work with Premiere Pro CS6.  The official compatibility list shows that I can use this card to accelerate the Mercury playback engine.  After Effects and Photoshop CS6, both recognize the card, but Premiere Pro won't.  I tried every fix there, I contacted support and they assured me that it should work with CS6 and CC.

I tried a fresh install of my OS and a new installation cs6, and then fully implemented to update the software.  I also tried the same thing with the trial of CC, which tells me that CC is actually just CS6 who was apparently a waste of time.

What should I do to get a support card to actually work with Premiere Pro?

My OS is updated, I installed the latest drivers for my GPU and also tried a fresh install of the CS6 and CC... no chance whatsoever.

The GPP setting remains greyed out, regardless of what I do.

It seems that AMD fixed their drivers and they now work correctly with Windows 8 Pro x 64. I'm guessing that TeamViewer put pressure on those who is too generic to actually work with Premiere Pro CC.

They work for something else, but not here...

Tags: Premiere

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