Button action JavaScript blocks Acrobat

Hello

I work for a company with multiple versions of Acrobat Standard and Pro, from 9 to 11.  We sell software that organizes the construction documents.  This software is written in code .aspx and pulls from a Microsoft Access database that lives on a server, (PDF, for the most part) files in a windows folder structure, related to access.  We 'hotlink' many of these documents by using the buttons in pdf files.  We create a button, add a mouse up-> run a JavaScript action pointing to the URL for the destination web we take this link for access.  For example, if we want to access a page created from our .aspx code, from within a pdf file, in the menu edit JavaScripts we add "app.launchURL("..) ". /.. /.. /.. documents_details.asp? ("BLDG = SOWP & Div = 26 & DivName = ELECTRIC / Sec = 265100 & SecName inner = % 20Lighting & Page = accessories & Tag = C1 ', true); ».  The series of /... /... are the number of deep layers in the structure of the pdf files, the link is on and the code page file lives in.  So in this case, the pdf file is 4 subfolders in the code page file lives in.

So, it's the substance of what we do.  My problem is that in Adobe Acrobat Pro and Pro X XI, whenever I try to create a button or paste into a button of a previous document, adobe hangs and eventually crashes.  I can't either create, change or move buttons.  We have created these fines since acrobat 7 without problem until versions more recent.  With Acrobat 9 Pro, creation and Paste buttons works most of the time.  After you move a button of a part of the PDF to another, it hangs for 10 seconds before free up and allow me to work again.  Sometimes it hangs indefinitely, and I have to restart Acrobat.

Can anyone help with these questions?  We use mainly business image Windows 7 Professional, computer laptop Dell latitude E64xx series processors i5 - i7, 4 GB of ram.  I tried this on own complete installs of Windows 7 Professional as well with the difference, if not our brand image.

This is probably due to the way that Acrobat will automatically reorganize the tab order that fields are added and changed. If you have access to 11 Acrobat, you can disable this option via a preference of forms: Edit > preferences > forms > tab order automatically adjust when you change the fields

Tags: Acrobat

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