By getting only half a screen during video import

Hello

When I get a video file in first items 10, in this case a WMV file, I don't see that the bottom half of it in the timeline panel.

The sound is OK, but not the video.

This file works fine on other machines, I can import it, edit it and make a new, but on one machine, I can't.

The machines are identical, and until a day or two it worked there fine.

Is there a setting that has been accidentally changed eventually?

Any thoughts would be greatly appreciated.

Kind regards

Steve

Working with WMV files?

If so, please see the announcement at the top of this forum:

MicroSoft has released an update for Windows, which poses problems with screens. What follows is of Talbot McInnis, who has been tracking this problem and offers a solution:

"MS technology MS13-057.  Specifically, on kb2834904 XP and windows 7 kb2803821 is causing a problem

.

For us, it happens when the decoding of WMV9 files.  Not all uses of decoding WMV are affected, but I have confirmed that when linking the WMV decode DLL to a sample for RGB32 video grabber, executives are black on top, so that points directly to the internal data of the dll to decode WMV decoding.

You can uninstall these windows updates to fix your problem. »

There are several discussions on the issue that this update is initially on the pre and PrPro Forums, so we can get more details. So far, there is not another hotfix of MS or Adobe.

Also, check out this Adobe Article: http://helpx.adobe.com/premiere-pro/kb/wmv-files-corrupted-import-or.h tml

Tags: Premiere

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