c:\Progra~2\w13c8a~1 error message keeps popping up

This box will appear all the time. always a letters and numbers above, it says msdt.exe bad image sometimes and other times it says wordpad.exe bad image or the bad image logonui.exe
I need to scan all my computer and start over?

Hi Missy,

We are not yet close to deciding that still and I hope that's not turn out to be necessary. But I suspect you may be in the wrong place for this problem (although I will still cover it as if it was a malware issue the same as I would for a person who presented a case where they believed simply infected and wanted to know what to do).

While this may be caused by a malware (anything can be caused by malware), this seems more like a problem involving your system files, corruption on the hard disk, a faulty program that keeps trying to run, problems with some driver or device, or something in that sense. If you want to check the system for malware, I'll provide quick instructions as a P.S. below, but I think you would be better to post on http://answers.microsoft.com/en-us/windows/forum/system?page=1&tab=all&tm=1300700638376 and enter your version of Windows at the top to get the right forum for your system and repost the problem there. I believe that the recovery and repair procedures and diagnostic is a more suitable for this starting point and the experts he specialize in this. If they think that it is malware, come back here to get instructions on what to do (unless you decide to try first - it's your decision).

I hope this helps.

Good luck!

P. S.

First, try the following programs if you do not, because they can help. I recommend you download, install, update and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/ and then run a full scan of Microsoft Security:http://www.microsoft.com/security/default.aspx. This may or may not remove the infections, but will probably not correct the damage caused by them. Even if they or your current AV software seem to work or indicate that you are not infected, you should not completely trust in them and must continue with the recommendations that follow (so it's up to you if you want to try them first, or just ignore all this and get help from an expert you really need as described below).

Correctly and completely remove these infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I suggest what follows in any case, so that we can start it (you can ignore the methods above if you want it really is the way forward, but it won't hurt to them for trying).

Please follow these recommendations of JimR1 - MVP compliments:

You are running Microsoft Security Essentials?

If Yes: start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and support and select the option for phone, chat or email (options vary depending on the region)

If you are or not, if you are in North America, you can call 866-727-2338 for a free Microsoft Help for infections of virus and spyware.

SE not in North America:

You can start here: https://consumersecuritysupport.Microsoft.com/ or here: http://support.Microsoft.com/contactus/cu_sc_virsec_master?WS=support#TAB0 for the help and support for malware infections.

If this does not work, or that they can't help, try one of the compliments of forums-remove malware following PA Bear - MVP:

I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?Board=10.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://www.dslreports.com/Forum/Cleanup http://www.Bluetack.co.uk/forums/index.php and http://Aumha.net/viewforum.php?f=30

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c:\Progra~2\w13c8a~1 error message keeps popping up

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