C4480 printer does not print on the internet

I hope I'm doing this right.  I tried searching for this problem.  I'm awfully lack of navigational skills.  And many computer skills, I'm afraid.

I have Windows Vista and just downloaded IE9, but the problem started when I was with IE8.  The upgrade did not help.

My printer is an all-in-one printer, model C4480.

It works with other computers very well.

He has a lot of ink work.

My problem arises when I am physically plugged into the printer and if I use a wireless connection. I use a laptop computer, if it's important.

If I print from a word processing document something, everything prints fine but I'm tired of cut and paste what I want to print.  When I try to print directly from the internet I have a line at the top (page 1 of 1, line type) and a line across the lower part (usually a (?) path to the location of a temporary file, I think) with nothing in between.  It is a blank page otherwise.

I feel that I can have left the information that anyone who is willing to help me may need.  I hope I did well.

I'm usually good following the clear instructions, as long as they are written so that someone who doesn't speak not "computer" can understand it.

If anyone can offer advice, I would really appreciate it.

Thanks in advance.

Angela

I can't thank you enough for trying to help me.  I did run this diagnostic utility you suggested and, naturally, it turned up without error.  I'll try another browser to see if it worked (although I do not want another browser), but then I had a thought.  So I decided to try my idea first, before installing a new browser.  I've uninstalled and reinstalled the software (I think it's the right word... the disc that came with the printer with drivers etc on it).  Guess what?  I can print on the internet even once.  I can't believe that none of us don't think of that earlier.  I still don't know why it crapped out, but it works now so I'm not too concerned about why.

Again, thank you very much for taking the time to answer my call.

Tags: HP Printers

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