C7180 Win8.1 download does not install

I just upgraded to Windows 8 to 8.1 Windows.
I have downloaded and run the Windows 8.1 software and drivers for my C7180 all-in-One.
Files are checked, and I went to the install window.  When I click on 'Install', I see a brief image of spinning CD - then nothing.  The software and drivers are not installed.
I uninstalled my previous Windows 8 software - this is not enough.

Everything I try seems to take me around the same loop of downloading what seems to be the same file.  I'm stuck.
Please help - short hair!

Hello
Follow the steps below and check if it solves the problem:

1. first of all do not forget to disable all security software running on your PC, if you have Mcafee software apen it. in the Virus and Spyware Protection section, click Schedule and run scans. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off otherwise follow the documentation of your security software.

Now, try to reinstall the HP software and check if the installation goes as planned.

If the problem persists, continue following the steps below:

2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.

Kind regards
Shlomi

Tags: HP Printers

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