C75-A-11j satellite crashed and will not start

I went to Toshiba in December 2013.
Never had serious trouble with the other H.P. during all these years, but now five months Toshiba and my laptop Satellite C75 completely crasched.

I tried to update the system, but it did not work.
Fortunately, I saved most of my data in the cloud that I did a reset full factury.

In this process the laptop has a blue screen.
He said that there was a problem.
It restarted, and now I can't do anything. Immediately after the start, it gives a blue screen all the time.

I can't do an another factury reset because I can't select this option. I do not have the productkey, and I don't have a windows DVD, since the feature reset-factury-comes aboard with the laptop.

Everyone's advice?

> It restarts and now I can't do anything. Immediately after the start, it gives a blue screen all the time.

What exactly happens after you have pressed the power button?
Are you able to access the BIOS by pressing F2?
You can start the Boot Menu by pressing the F12 key?

Try it and post comments.
Where both options are not possible, and don t give no results, I recommend you contact the maintainer authorized Toshiba in your country in order to get the unit fixed.
The standard of guarantee must be valid and the unit will be attached to a year free of charge.

Tags: Toshiba

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