Camera does NOT work in Windows 8

I have a laptop DELL 7000 (7537) i5 , work with windows 8, the camera, but I tried to upgrade to 10 windows, but later reinstall window but now can find my camera even not in Device Manager , although there are some other devices as

  • PCI device
  • SM Bus controller
  • Unknown device

I also tried the permissions and some tips and tricks myself but still nothing works. I rebooted the unit again & again once, but nothing new.any help please?

Thank you

Hello

Check with Dell support, their books online, the drivers/firmware, diagnostics and ask in their forums known issues. You probably just need to re - install the camera pilots.

Dell support
http://support.Dell.com/

Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

Dell forums
http://en.community.Dell.com/forums/

Dell PC Diagnostics
http://www.Dell.com/support/Diagnostics/us/en/19/
=====================

Photo app and WebCams help
http://Windows.Microsoft.com/en-US/Windows-8/Camera-App-FAQ#.

Check with the system manufacturer, their documentation support online and drivers, and
Ask problems known in their forums. BIOS update, chipset low level drivers and the
leading edge device drivers. If there is no version of Windows 8, try the latest Windows 7
versions.  Don't forget to ASK for their support and their forums because there are likely to
be known issues.

Need to re - install the latest available camera drivers.

====================================================

Note the use of Win Key + X and Win Key + W (to go on the Control Panel, Run and parameters
According to needs). Win + D key calls the office and using Win Key active / disable the Office
and the splash screen.

Microsoft - hardware and drivers
http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8

Why Windows is not find my device?
http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device

What happens if a device is not installed correctly
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

------------------------------------------------------------------------------------------------

Translate Windows 7 to Windows 8 methods (there is little difference):

Troubleshoot camera connection
http://Windows.Microsoft.com/en-us/Windows7/Troubleshoot-camera-connection-problems

You probably need to reload the drivers of the device and any camera (general control software
included with the drivers and installed at the same time).

Login as an administrator.

-Free - DriverView utility displays the list of all device drivers currently loaded on your
System. For each driver in the list, additional useful information is displayed: load address
of the driver, description, version, product name, company that created the driver, and
more.
http://www.NirSoft.NET/utils/DriverView.html

To check system drivers manufacturer as replacements and camera manufacturer who are most
current. Control Panel - device - Display Adapter Manager - note the brand and
fill out the template tab of the driver for your card video - double-click - write down the
the version information. Now click on UPdate Driver (this can do nothing as MS is far behind
certification of drivers) - then do a right click - Uninstall - REBOOT it will refresh the driver
stack.

Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if
3rd party with their own software and drivers and the other main device drivers you
a.

Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration), and then
Site of the manufacturer of the device (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions.
(Review of the BIOS, Chipset and software updates on the site of the manufacturer of the system while there).

Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT
After each installation.

Always check in the Device Manager - drivers tab to be sure the version you install
actually arises. This is because some restore drivers before the most recent is installed
(particularly that audio drivers) so install a driver - reboot - check is to be sure
installed and repeat if necessary.

Repeat BTW to the manufacturers - manufacturers of devices DO WORK DO NOT THEIR SCANNER-
manually check by model.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

I hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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