camera raw 7-2 won't install in Photoshop CS6

try to install the beta version of camera raw 7-2 in Photoshop CS6 on MacBook Pro, OSX 10.8.1.  Installation begins, then I get Error Code: U44M2P15. I tried the new downloads of camera raw, restart the Mac without result. Any ideas?   I need this version to display the Sony ARW files generated by the new camera Sony DMC RX100. Thanks for any help!

Thanks for your help Jeff. I wish it was that simple.  I finished on the Adobe customer chat where some very kind technicians helped me. In the end, the problem has been resolved by reinstalling CS6.

It was a lot harder than it looks!  I ran uninstall photoshop 6, which has encountered an error. Following the advice of the error in line, I then installed the Adobe cleaner and run it a couple of times, with restart. There is always Photoshop 6 files sitting in the Utilities folder. I dragged in wastebasket manually. Photoshop 6 move not, giving an error message at half way through.  After that almost 2 hours tech chat and multiple interventions, the Mac has started in safe mode and repaired permissions, reinstalled photoshop from the original CD, and then upgraded.

Camera raw 7.2 was then installed successfully, and now my Sony ARW Rx100 photo are brilliantly displayed in Bridge.

I hope this helps someone else out there who has similar problems. Another installation of camera raw 7.2 on different mac (OS10.8.1) under Photoshop 6 was without event.

Tags: Adobe

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