Camileo H20 - sound and image issues

Hello

First of all, I must say that I am really disspointed on Toshiba. They changed the camera settings without ever telling me that. Now my problem:

My last camera was broken (I do not know, that is). Now, I got a replacement from Toshiba. But the camera is totally different! It is not .mov movie more. Only .avi... I can't watch the videos on my computer or TV or anything else! It is not healthy.
I bought the camera cause I could easily edit the video in After Effects. Now, I'm back a piece of garbage! Can I downgrade the firmware? I don't want to have motion detection. I just want my old camera back for what I paid!

I now hate Toshiba. I'll change my camera, if I don't get an older version of the H20. And of course I'll tell, they should never buy things from Toshiba.

Greetings,
John

PS: Sorry if I've made mistakes. I am German.

Hi JohnBrueck,

Wait a boyfriend of the moment: I can understand that you are miserable at the moment, but you have to understand that mistakes happen and your ad is not 100% clear.

So let's ' s address this issue:
What device you had before?
You have the same model now or another?

And have you already contacted the ASP in your country? What do say about this case?

Tags: Toshiba

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