Can I have fallen for a scam of phone

Separated from this thread.

I think someone made a scam and use of microsoft windows as there is a way to enter your House.  I need to know if it's a scam. I got a cal from windows telling me the last 2 weeks my computer has een get a virus and will break unless a representative of your company out to solve the problem.  They even had my home.  My computer works well and still be notified if there is an alert any.  Help!

27 January 2015, I received a call also say my computer is having problems and if I didn't remove the unwanted files all my free space would be used upwards. Because I'm having problems and need to get my Web page all the time and I report my problems to Microsoft, I thought that's why they called me. They won the remote access and my date of birth and credit card information.  I answered security questions and my answers have been modified remotely to transfer Western Union funds immediately, I hung up the phone and shut down my computer. I wasn't able to get back on the computer because I've accessed remotely. I called the Bank and then Microsoft to report the scam. They helped me change my password. I then took my computer to Best Buy Geek Squad to see if something has been downloaded. Fortunately, it was OK.

Hello

Good to hear that you did all of the right steps: call your bank, change passwords, have reported the scam. Play well!

For other people who might read this:

Report phone scams

Source + more information: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

And read: http://blogs.microsoft.com/on-the-issues/2014/12/18/microsoft-takes-action-tech-support-scammers/

and: https://blog.malwarebytes.org/tech-support-scams/

http://www.Microsoft.com/security/online-privacy/msName.aspx

http://www.howtogeek.com/180514/the-%E2%80%9Ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

See you soon,.

J

Tags: Windows

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