Can not buy annual plan
Hello.
I'll get into serious trouble with the purchase of the annual plan. The PayPal button only updates the payment information page, and I don't have a VISA or MasterCard credit cards. So, how am I supposed to pay?
For assistance with payment details, contact customer service:
You can also refer to:
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
Adobe Store | Online order and payment FAQ
Tags: Adobe
Similar Questions
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Hello , I have a problem, I can't buy Adobe Creative Cloud plan, says he is not available in my area / countries. I live in Brazil, I would like to help me up ... seaweed Waiting for answers
..
Places http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
-Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en
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Question 1: The button "Buy now" does not work when you select a plan.
How to reproduce the problem:
1. go in terms of pricing and membership creative cloud | Adobe Creative Cloud
2. choose a plan, then click on 'buy now '.
3. you go to a blank page instead of the next steps in the payment.
Question 2: Can not select "Monthly Plan" for a "unique App."
How to reproduce the problem:
1. go into "https://creative.adobe.com/plans".
2. under "Unique App", select a product and then try to select the "monthly Plan" in the second menu drop-down.
3. for some reason, it isn't get selected and the price is replaced with the ellipsis (...). I expect the monthly price to appear.
Please notify.
Thank you.
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Hi, I can not buy Lightroom 6. I'm at the Luxembourg, once the product is in the basket, and I ask to check I got a message telling me my Adobe ID is registered in another country, and we cannot treat. I tried with a different ID, I created and always the same question even if I did everything since the Luxembourg. Really sad
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
So, I can't buy CS6 online on your site, and the CC is not available for download or purchase of my 'country' which is Guam, USA. After review of Adobe Web site for several months, still a resident of Guam, a U.S. territory, cannot buy CC. However, other foreign countries are able to? So what do you have for me Adobe so I can upgrade from versions CS4 and please do not refer me to one other office is Far East Asia.
I think you can order at Adobe Store North America.
First choose your region here: Adobe - choose your region and then purchase here:Adobe Store - North America
Please make sure that the country of your payment address, the country on your Adobe account and the country of the store you buy from are all the same.
Adobe stores | Shipping and delivery FAQ
see: North America: The United States, Puerto Rico, Guam, other United States territories, Mexico, and Canada.
You can try to contact sales to purchase by phone to the 800-585-0774 and discuss availability creative cloud and CS6.
If you can not buy CS6 in your country, you can find a dealer Adobe here: http://adobedealreg.force.com/PartnerSearch?lang=en
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Hi, just sign for cloud of plan monthly photoshop, has received a message from the Bank that I already paid with my credit card for the first month, but I received no email / can not see the plan when I open a session.
There is no serial numbers for products Creative cloud,
Sign out of Creative Cloud App and sign in the back once
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
If the trial warning still appears, then make sure your hosts file once entries
Log, activation, or connection errors. CS5.5 and later versions
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Can not buy plan CC as the payment page is stuck on US &; I am UK
My free subscription is in place and I'm buying a plan of creative cloud. However, I am in the United Kingdom, and the payment page is stuck on US. My Adobe ID says I'm in the United Kingdom (and I've always been) so I do not understand this.
During this time I can't pay, and the lines are not open until Monday.
I would set aside today to work on Photoshop and Lightroom, and I can't have everything.
Any suggestions? Thank you very much.
Please try to pricing and membership creative cloud plans | Adobe Creative Cloud to place the order online.
In case you encounter any problem please contact support
Contact us | Adobe
Concerning
Kuldeep
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Payment error - can not buy single Image
I can't buy a single image of Adobe Stock photos that I get an error as follows:
Payment error
We are experiencing technical difficulties. Please try again later.
I spent one hour on chat and another phone call wasted in support. No one can give me an answer. Nobody could clarify what called the "technical difficulties".
The cat person tried to tell me that I need to get a subscription that I have. The person phone told me to use a different email address and create a new logo in.
I need an image to an ad time-out and look like having to go back to Shutterstock I prefer not to do so.
I am based in Australia. My full creative cloud plan is underway. My credit card details are up to date. I previously made purchases without problem.
Anyone else have similar problems or do I have an idea on what to do next?
Hi Jennifer,.
I'm sorry that workaround does not work for you. I gave you credit for the tide you more, while we are studying the issue. Sign out of Stock of Adobe and sign of return and you will see them in your meter.
EBQ
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Can not buy online because of my area
Hello, I am of the Brazil. I have an account of cloud and I'm trying to upgrade to cloud + Stock. However, I don't see ANY INFORMATION on this subject, because the website says I can't BUY online in my area!
I tried to change the region, but without success!
How can I see the plans, prices and even how can I buy online?
Hi Raphael % 20euroimmun % 20brasil.
I would like to inform you that the creative cloud is available at the Brazil, however Stock is not available to the Brazil.
Please see:frequently asked questions, Adobe Stock
If you are unable to buy creative cloud, ask you sure you want to contact adobe for assistance in sales:
Let us know if you need more information.
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can't buy a plan (lightroom a year)
I am buying a plan of lightroom to one year. After I get all the details, I click on confirm and a pop up according to the processing order. It disappears and I'm back to the purchase page. nothing happens, no error message or anything, no plans have been added to my account.
I've tried twice now. I really hope that I will not be charged twice.
can anyone help?
I thought about it. I disable my blocker advertising and payment have crossed. I disabled Ublock and Ghostery.
I hope that this post will help someone in the future.
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I can't buy the plan of creative photography of Cloud (one year)
I tried several times to buy the plan of creative photography of Cloud (a year), but I couldn't. I tried different PCs and devices, but he always says that there was a problem when I click on the button (confirm the membership). Here is the error:
There was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North Africa Bahrain: Egypt 80081097: 08000000447 Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735 Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145 Oman: 80077173 Saudi Arabia: 8008446638 Tunisia, the Morocco and the Algeria: + 33 157324642 United Arab Emirates: 80004443085 Commonthwealth of independent States (CIS): + 44 207 365 0735
I'm from Saudi Arabia, so I called this number: 8008446638, but there was a problem with this number too! I can't call this number from a mobile phone, it must be done via a landline and I do not have.
Could you please advice me what to do to solve this problem.
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hey there,
I come from Germany and I have a huge problem. It is no longer the possibility to buy stuff from the iTunes store with "Clickandbuy" (they have changed that on the only options are by credit card, mobile phone (but only from a specific supplier) or with coupons of iTunes.
I don't have a credit card and I have another provider, so I thought that the problem could be done by buying iTunes vouchers. But I STILL can't buy anything in the iTunes store because iTunes wants to be to change/check payment in the settings. But I can only choose between credit card or of the mobile phone thing.
So, there's the money in my account and I can't buy anything. Not even free Apps. Nothing. I guess you can understand I'm really mad now because it's as much of my iPhone is now completely useless. And no, I won't get a credit card just to use the iTunes store.
If anyone can help?
What happens exactly when you try to download something, what is the exact text of any message you get? And if you log on to the account, not trying to download something, do you have the "none" option: change or delete your Apple ID - Apple Support payment information ?
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Can not buy fireworks - bad links?
Hello.
I tried fireworks from adobe on the 30 day trial. I wanted to buy it and selected the option of fireworks. It brings me to a broken web page that does not load.
In addition, own, Adobe Fireworks page https://www.Adobe.com/products/Fireworks.html , offers no shopping options.
I have cloud and a monthly subscription to Photoshop and the AI. However, Fireworks is not there.
Yes, I have tried several browsers, cleared the cache, etc.
How can I buy or subscribe to adobe fireworks? It seems extremely difficult to get my hands on this.
Thank you
JayHello
Please try to place an order through: Shop Adobe - Adobe Fireworks CS6
You can also check: is it possible to buy fireworks for Mac outright CS6?
Kind regards
Sheena
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Can I buy individual plans and use it for commercial purposes?
' t need the functions of business plan, will really wants to keep things simple. Can I purchase 2 plan of each to 2 designers to use for my business? Thanks in advance.
Certainly CAN... If buy you them you can use them commercially.
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Hello, I am a citizen of the Russia and I want to buy photography pack.at right now I live in Israel and have Russian Bank visa card. When I pay, I can play in NIS (Shekels), how can I buy it in Russian rubles?
Hello
You must contact Adobe sales team will help you to do this. Please click the link below and start a conversation
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