Similar Questions

• Hi, I can not buy Lightroom 6. I'm at the Luxembourg, once the product is in the basket, and I ask to check I got a message telling me my Adobe ID is registered in another country, and we cannot treat. I tried with a different ID, I created and still the

  Hi, I can not buy Lightroom 6. I'm at the Luxembourg, once the product is in the basket, and I ask to check I got a message telling me my Adobe ID is registered in another country, and we cannot treat. I tried with a different ID, I created and always the same question even if I did everything since the Luxembourg. Really sad

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Can not buy online the CS6 & CC is not available in my 'country' - a U.S. territory?

  So, I can't buy CS6 online on your site, and the CC is not available for download or purchase of my 'country' which is Guam, USA. After review of Adobe Web site for several months, still a resident of Guam, a U.S. territory, cannot buy CC. However, other foreign countries are able to? So what do you have for me Adobe so I can upgrade from versions CS4 and please do not refer me to one other office is Far East Asia.

  I think you can order at Adobe Store North America.

  First choose your region here: Adobe - choose your region and then purchase here:Adobe Store - North America

  Please make sure that the country of your payment address, the country on your Adobe account and the country of the store you buy from are all the same.

  Adobe stores | Shipping and delivery FAQ

  see: North America:  The United States, Puerto Rico, Guam, other United States territories, Mexico, and Canada.

  You can try to contact sales to purchase by phone to the 800-585-0774 and discuss availability creative cloud and CS6.

  If you can not buy CS6 in your country, you can find a dealer Adobe here: http://adobedealreg.force.com/PartnerSearch?lang=en

• Can not buy anything

  Hey there,

  I come from Germany and I have a huge problem. It is no longer the possibility to buy stuff from the iTunes store with "Clickandbuy" (they have changed that on the only options are by credit card, mobile phone (but only from a specific supplier) or with coupons of iTunes.

  I don't have a credit card and I have another provider, so I thought that the problem could be done by buying iTunes vouchers. But I STILL can't buy anything in the iTunes store because iTunes wants to be to change/check payment in the settings. But I can only choose between credit card or of the mobile phone thing.

  So, there's the money in my account and I can't buy anything. Not even free Apps. Nothing. I guess you can understand I'm really mad now because it's as much of my iPhone is now completely useless. And no, I won't get a credit card just to use the iTunes store.

  If anyone can help?

  What happens exactly when you try to download something, what is the exact text of any message you get? And if you log on to the account, not trying to download something, do you have the "none" option: change or delete your Apple ID - Apple Support payment information ?

• Payment error - can not buy single Image

  I can't buy a single image of Adobe Stock photos that I get an error as follows:

  Payment error

  We are experiencing technical difficulties. Please try again later.

  I spent one hour on chat and another phone call wasted in support. No one can give me an answer. Nobody could clarify what called the "technical difficulties".

  The cat person tried to tell me that I need to get a subscription that I have. The person phone told me to use a different email address and create a new logo in.

  I need an image to an ad time-out and look like having to go back to Shutterstock I prefer not to do so.

  I am based in Australia. My full creative cloud plan is underway. My credit card details are up to date. I previously made purchases without problem.

  Anyone else have similar problems or do I have an idea on what to do next?

  Hi Jennifer,.

  I'm sorry that workaround does not work for you. I gave you credit for the tide you more, while we are studying the issue. Sign out of Stock of Adobe and sign of return and you will see them in your meter.

  EBQ

• Can not buy online because of my area

  Hello, I am of the Brazil. I have an account of cloud and I'm trying to upgrade to cloud + Stock. However, I don't see ANY INFORMATION on this subject, because the website says I can't BUY online in my area!

  I tried to change the region, but without success!

  How can I see the plans, prices and even how can I buy online?

  Hi Raphael % 20euroimmun % 20brasil.

  I would like to inform you that the creative cloud is available at the Brazil, however Stock is not available to the Brazil.

  Please see:frequently asked questions, Adobe Stock

  If you are unable to buy creative cloud, ask you sure you want to contact adobe for assistance in sales:

  Contact us | Adobe

  Let us know if you need more information.

• Hello, I have a problem, I can not buy the plan of Adobe Creative Cloud, says that it is not available in my region / country. I live in the Brazil, I like seaweed would help me until... Waiting for answers...

  Hello , I have a problem, I can't buy Adobe Creative Cloud plan, says he is not available in my area / countries. I live in Brazil, I would like to help me up ... seaweed Waiting for answers

  ..

  
  

  Places http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

  -Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en

• Can not buy fireworks - bad links?

  Hello.

  I tried fireworks from adobe on the 30 day trial. I wanted to buy it and selected the option of fireworks. It brings me to a broken web page that does not load.

  http://www.Adobe.com/cfusion/store/trial/index.cfm?keyword=Fireworks & local = all & Platform = 2 & trackingId = IPL_P193V2.0PL2LAL...

  In addition, own, Adobe Fireworks page https://www.Adobe.com/products/Fireworks.html , offers no shopping options.

  I have cloud and a monthly subscription to Photoshop and the AI. However, Fireworks is not there.

  Yes, I have tried several browsers, cleared the cache, etc.

  How can I buy or subscribe to adobe fireworks? It seems extremely difficult to get my hands on this.

  Thank you
  Jay

  Hello

  Please try to place an order through: Shop Adobe - Adobe Fireworks CS6

  You can also check: is it possible to buy fireworks for Mac outright CS6?

  Kind regards

  Sheena

• Can not buy folios v.29 Android app

  Hello.

  I have improved my Android app to native v.29.

  However I can't buy folios of him more.

  Error: You have no rights to download this folio. Try to connect and with another account and try again.

  v.28 app works very well.

  

  Looks like it is deployed. I just tried to build an application and checked the result and the info on the right are now included.

  What you need to do is to go to https://appbuilder.digitalpublishing.acrobat.com/ and build a new app download the old one won't work, just delete the old an unworking in the list.

  Neil

• Can not buy Adobe Creative Cloud

  My trial for Photoshop just missed and I need to use it, and my copy of CS5 is only for Mac OS X.

  I can't buy Creative cloud because whenever I try, it works at first, but when I click on 'Confirm' to buy it, I get this:

  

  He just repeat myself 'Please Wait' with the spinning logo. I tried 4 times and waited 30 minutes and nothing happened.

  I did all the steps, and he accepted the credit card.

  Hello

  Please try a different browser. In the case of another problem, please contact our sales team: http://success.adobe.com/en/na/programs/rfi/dm_sales_inquiries.html .

  Kind regards

  Romit Sinha

• Can not buy plan CC as the payment page is stuck on US & I am UK

  My free subscription is in place and I'm buying a plan of creative cloud. However, I am in the United Kingdom, and the payment page is stuck on US. My Adobe ID says I'm in the United Kingdom (and I've always been) so I do not understand this.

  During this time I can't pay, and the lines are not open until Monday.

  I would set aside today to work on Photoshop and Lightroom, and I can't have everything.

  Any suggestions? Thank you very much.

  Please try to pricing and membership creative cloud plans | Adobe Creative Cloud to place the order online.

  In case you encounter any problem please contact support

  Contact us | Adobe

  Concerning

  Kuldeep

• can not buy creative cloud as a CS client

  I decided that I wanted to buy Creative cloud as an individual customer of CS but when I put my serial number it said I was not eligible. Is it because I had already bought my CS Suite for student/teacher? If so, what are my options for the purchase of creative cloud?

  Education versions are not eligible for membership DISCOUNT, but you can subscribe to regular price

  Cloud Plans https://creative.adobe.com/plans

  -Special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

  -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html

  -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  - and conditions for subscription http://www.adobe.com/misc/subscription_terms.html

  -What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

• Can not buy subscription student CC

  Hello, this afternoon, I tried to buy subscription student Adobe CC but after as I pop in my MasterCard details, that it seems to just go to nothing. Then I checked my bank account, and it took $3. (three times $)

  I was just seeing if it was normal and how long will it take until I can buy CC

  Hi Kurt,.

  Your order has not been processed yet, because of some problems with the transaction.

  I ask you please contact customer service to address this problem.

• Can not buy creative cloud (photoshop) of Macedonia (FYROM)?

  Hello!

  When I click on the button to buy $ 99 annual prepaid I had the screen with 4 points and can't go any further

  Can you help me please?

  Thank you

  

  Plan of cloud creative photography

  ---

  1. Signed as Fa

  2. Review the details of the accession

  3. Provide your payment information

  4. Confirm

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Can not buy Lightroom 6 web site

  This is a strange problem and post here is a coup in the water. I tried for three days to buy Lightroom 6 upgrade to the Adobe web site. The problem is that the cart will not update. It defaults to the full version and when I select the upgrade and the version that I improve (Lightroom 4), the price for the product is $ 79, but the total does not change. Not only this, but every time I try, it adds another copy (at full price) to my cart and changing the amount does not affect the total (my basket has now seven copies of the entire price of Lightroom inside)! I tried to go to the checkout to see if the price and quantity will modernize there, but not luck. I've tried three different browsers - Safari, Firefox and Chrome. I even installed the Flash plugin in case that is the question. No luck. I tried to delete all cookies and even tried to use an iPhone.

  Any ideas? Anyone seen this before? Is there a way to report a problem with Adobe web site?

  You can try calling sales to buy:

  http://www.Adobe.com/about-Adobe/contact.html