Can not download previously purchased items on the new Macbook

Similar Questions

• Please let me know why I can not download Flashplayer because it runs the scripts on the page... I bought acrobat dc 7/10.  Thank you.

  Please let me know why I can not download Flashplayer because it runs the scripts on the page... I bought acrobat dc 7/10.  Thank you very much. @@

  Hi dmrmultimedias,

  I guess you are referring to the script error using the installer online.  If so, the DPI setting has been identified as the culprit.  If the DPI setting is not set to 100%, 125%, 150% or 200% installer will return the script error.  If your DPI setting is set to something else, please set it to one of these and Setup online should work.  The team is working on a fix for this.

  To check/change the DPI setting:

  1. start the control panel and go to control Panel\All Control Panel Items\Display

  2. in the left menu, select the custom text size (DPI)

  3. in the custom configuration Windows DPI select 100%, 125%, 150% or 200% in the menu drop-down

  4. Select OK

  5. Select apply

  6. open a session/disable

  7. online installer should now run without displaying the script error.

  This is planned which will be fixed within two 2 weeks.

  --

  Maria

• I get all the time can not download anything 'Windows cannot access the specified device, path or file. You can't have the permissions to access the have__appropriate element. »

  Original title: problems cannot do anything

  Windows cannot access the specified device, path or file. You can't have__appropriate the permissions to access the item. I get it all the time can not download anything

  Hi birdylod,

  ·         What version of the operating system is installed on the computer?

  ·         You did changes to the computer before the show?

  ·         You use Internet Explorer? If so, what version are you using?

  ·         What files you download?

  Follow these methods.

  Method 1: Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode with network and check if the problem persists.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  Method 3: Scan the file system (CFS) auditor to repair corrupted files.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  For reference:

  What to know before applying permissions to a file or folder

• Can I use an SD card with the new MacBook?

  Looking to buy a new MacBook. From what I can tell there is no SD card reader.  I don't see any accessory adapter for SD readers either.  Is it possible to use an SD card with the new MacBook?  Thank you!

  Only I can find is for iOS devices > > http://www.apple.com/shop/product/MJYT2AM/A/lightning-to-sd-card-camera-reader?f node = 91

  On the SDXC - Apple Support and SD card slot

  I hope someone will find an adapter for you.

• How can I download previously purchased Photoshop elements 11 and 12 for the new laptop?

  I got a new laptop of Toshiba Satellite touch screen for Christmas and I want to download my previously purchased Photoshop items 11 and 12.  I need assistance and/or instructions on how to do it on my new Windows 8 operating system as I tried and had to uninstall programs.  Your help will be most appreciated!

  If you have downloaded to the origin of the requests, you might find links to do so again through your Adobe account online.  In addition, here is a link where you can download trial versions and use your serial number to activate to use fully.

  For the prodesigntools links be sure to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 11:

  l http://prodesigntools.com/Photoshop-Elements-11-Direct-Download-Links-PSE-Premiere-pre.htm
                                 
  Photoshop/Premiere Elements 12:

  http://prodesigntools.com/Photoshop-elements-12-direct-download-links-premiere.html

  http://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements&loc=us

• How can I download previously purchased Photoshop 5.0 so I can install the upgrade from CS2?

  Can not find the CD but have serial number. Need the 5.0 version to install the upgrade to CS2 and it was on the old computer

  If your ultimate goal is just to have photoshop cs2, then even if you had your ps 5 CD, it will do you no good, since adobe disabled for photoshop cs2 activation servers.

  You can download no activation of photoshop cs2 and use the serial number on the download page.

  Activation server stops for Creative Suite 2 and Acrobat 7 product Macromedia

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• can I download and purchase items 11 and still get the cd delivered to me?

  Hello

  I downloaded the trial version of photoshop 11, he left after 24 hours...

  I am happy to buy it but...

  can I download and pay for it and get a serial number...

  and then tomorrow when the Office opens, can I call them to mail me the cd?

  Thank you

  George

  I think it would be easier to go buy in a store and then you have everything. Problem is also less expensive.

• How do to download previously purchased items 11 and lightroom 4 on my new computer?

  How can I download items 11 and lightroom 4 on a new computer? I can't get these versions of adobe more.

  PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  PE 10, 11, 12, 13 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• where can I download photoshop 12 items that the tech gave me a link that has no link to download

  where can I download items 12. technical support gave me a link that talks about photoshop, but has no link to download

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.6| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Can not install a creative cloud on the new iMac/Yosemite

  The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.

  I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?

  In any case, how can I install CC on this new machine so I can run the CC apps?

  I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!

  Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.

  dkaye: Hey, Midhub!

  dkaye: Théophile!

  Nathalie: You will allow me a moment while I look into your account and check the details.

  Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?

  dkaye: Correct.

  Thomas: Thank you for confirming the issue.

  dkaye: non-empty screen. Wiondow empty in the application of the CC.

  Laurence: I'll be happy to check and help you with this.

  Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.

  dkaye: ok

  Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.

  dkaye: ok

  Theophilus: Please navigate to: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: deleted 1 & 2. #3 not there.

  Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.

  dkaye: ok

  Theophilus: Access: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: ok

  Theophilus: Click on Go > utilities.

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. Adobe Creative Cloud.

  Theophilus: 2 Adobe Application Manager.

  dkaye: go > utilities does not work.

  dkaye: do you mean Applications/Utilities?

  Nathalie: Yes, you are right.

  dkaye: ok

  Nathalie: You have the cleaning tool on your machine?

  dkaye: Yes. should I run it again?

  Theophilus: Check the option "All" at the top of the menu drop down and do the following:

  Theophilus: Select desktop application creative Cloud, then 'selected cleanup.

  Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.

  dkaye: Creative Cloud did not appear.

  dkaye: ok cleaned Application Manager.

  Thomas: Did you tick the option 'all '. ?

  dkaye: the list is empty.

  dkaye: Yes, all.

  Theophilus: Okay.

  Theophilus: Close the cleaning tool.

  Theophilus: Download the latest version of office of creative cloud with link below:

  dkaye: ok

  Theophilus: Click here.

  dkaye: ok. ready to run.

  Theophilus: Please download and install it.

  dkaye: download...

  Theophilus: Okay.

  dkaye: Ha! Now, I get the login screen. Much better! I'll connect.

  Theophilus: Please let me know.

  dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?

  Theophilus: Excellent!

  Nathalie: Yes, you are right.

  Theophilus: Is there anything else I can help you?

  dkaye: Ok, so we're all done. Thanks a lot for your help!

  Nathalie: You are welcome, and I am pleased to help you today.

  Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.

  Laurence: Please contact Adobe. Good bye.

• How can I re - establish 12 items on the new computer

  I upgraded my old computer to Windows 10 and he abandoned some applications including 12 elements. I have the serial number, but can't find how to restore on my new machine.

  Any help will be appreciated.

  Hello Michael,

  because you have a serial number you can download here

  Or Download Adobe Premiere Elements 14, 10, 11, 12, 13

  https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-downloads.html

  AND read before

  'Read before downloading Adobe Premiere Elements'

  or "Read before you download a Photoshop Elements product"

  Hans-Günter

• can not save MS Money 2007 from the new computer w/Windows 7. Errror - "invalid path".

  Have no idea what is the path not valid, or what might be the path valid.

  See http://social.microsoft.com/Forums/is/money/thread/479281b2-90f9-42ca-85f7-644fc6e1e5c3 and install Money sunset.

• can not install first elements 10 on my new macbook pro

  cannot install first elements 10 on my new macbook pro.  Keep getting exit code 7 half way through installation and disk ejects. OS x 10.7.2 (lion).  Installing acrobat reader, flash player, try to start safe mode... nothing works... Help!

  On behalf of Adobe, I'm really sorry about this. For someone else encounters this problem, here is a summary of solutions, direct from the product development team:

  Impossible to install first Elements 10 on Mac OS

  If this does not resolve the problem, please post and let us know.

• How can I download previously purchased physical Internet LR?  Have the new computer laptop thin wo CD slot.

  How to download LR program I bought on the internet via amazon who has the box and the cd, but my new thin laptop has no CD slot?

  You can also buy an external cd/dvd drive unit. They are not expensive.

  And here's one for £14.00 ($20 EA.) ...

  http://www.Amazon.co.UK/DP/B0045CWOBC

  Anthony.

• Can not download previously uploaded photos

  I have already downloaded photos on my memory card. Unfortunately, I can't find them anywhere on my computer. I searched the whole computer with no luck. That said, when I try to download from my card memory, Microsoft won't let me not because somehow or another Member State knows that I have previously downloaded. If there is a way to replace that, would you be kind enough to share the steps to do this. Thank you.

  Something to try...

  If you connect the device to your PC via USB, turn on...
  Then go to... Start / computer... it can be listed as a reader.

  Also if you use a USB media player... it should be
  to... Start / computer... as one or more hard drives.

  If_yes_right click on the drive letter and select... Explore...
  This should display the directory of the memory card. You
  can copy and paste or drag and drop the files from there in a folder
  on your hard drive.