can not download the game
I can't download a game. Said, my windows user account does not allow. I was a member of the site of the game for years and I do not know why I can not download all of a sudden. Please help, thanks
Hi ellymae007,
-I would like to know more specific info about what game you try to download and browser you use to do?
-Is this a problem on this Web site, or you have problems during the download of other files/s or games from other websites?
Is there an error message that is displayed when you try to download the game?
If it is a recent problem, and then you try to restore the computer to the previous date on which it was working fine.
* To restore the operating system to an earlier point in time, follow these steps:
1. Click Start, type system restore in the search box, and then click System Restore in the list programs. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
2. in the System Restore dialog box, click on choose a different restore point and then click Next.
3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.
4. click on finish.
If you use Internet Explorer, then you can try Internet optimization.
http://support.Microsoft.com/default.aspx/KB/936213
You can try to download the game in safe mode with network and also by creating a new account in normal mode.
Note:
-To create a new user account.
http://windowshelp.Microsoft.com/Windows/en-us/help/68a1c4fd-B3F6-4cb9-93a1-8a6023836e531033.mspx
-To start the computer in safe mode, follow these steps:
1. reboot your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and press ENTER.
3 when the boot menu appears again, and the words "Safe Mode with Networking" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
Let us know if that helps.
Thank you and best regards,
Clement Kumar.
Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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