Can not get picture it 2002 to run in Windows XP

I have picture it 2002 I downloaded it on my windows xp computer, it loads fine, but when I try to use it it closes its doors, I reinstalled several times but can't make it work.

Hello
 
1 did you software changes to your computer recently?
 
Method 1.
There is a possibility that another installed 3rd party program or application is at the origin of the conflict with thissoftware. You need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
Method 2.
Also, you can check in the event viewer on the error messages on this issue.
This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.
Procedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
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