Can not read the Flash on websites
I have a new Toshiba PC laptop using Vista. Although I installed Flash I have problems playing. The given message is:"You don't have the correct version of the flash player. Download the correct version.
When I followed the instructions, I have exactly the same problem. I followed the instructions on the Adobe self help section because I uninstalled it, deleted all the old files and re-installed after the restart, but nothing helped. I have also entered in the section Windows/System32 and run it from there - still nothing. I checked my firewall and anti-virus (and even tried with them off) but still nothing.
In the site www.bbc.co.uk he won't play videos (the message given above shows). In the www.landrover.co.uk site I can't anything after the first page he wants to install the player from shock (with the same result). On www.youtube.com, I can get the videos to play, but cannot enlarge to full screen.
I wrote to a number of forums but have had the official response on the Adobe site, and since I tried all that I am now at a total loss.
Can anyone help?
Just to update. I have little work today due to a technical problem on my computer (not associated with the Flash). The engineer had to reset Internet Explorer settings (Tools/Internet Options / Advanced / reset IE) and suddenly everything works including Flash and Shockwave.
We believe that an add-on for IE7 has been the cause of the problem and reset deleted.
I hope that this might help others
Tags: Adobe Animate
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