CAN SOMEONE HELP ME GET THE CPU TO QUIT RUNNING AT 100 WITHOUT A RUNNING PROGRAM? What is going on? Help!

I just bought a laptop about four months ago.  The processor works 100% now with absolutely NOTHING running.  Microsoft answers this question?  I have critical documents on this computer and do all my work on the internet but I'm not a computer person.  I barely know anything about software, but I started CPU research because its knocking out my computer and causing it to run hot.  What does windows do?  I need this problem is resolved or I guess that Windows can refund me the cost of a new cell phone to destroy mines and this making it a useless piece of junk.   Does anyone have an answer?  Or should all go us to Apple?

Malware is the more likely choice.

Quick fix:

  • disconnect from the internet (if you have no malware, you don't want no computer talking to the internet)
  • Log in as an administrator.
  • Start the Task Manager,
  • Click "show processes from all users."
  • Click the CPU column header to sort the processes by the use of the CPU, click to get the maximum at the top
  • Now, you will see, if all goes well the task that uses resources.

If you recognize it, you might try to end the process. It may restart automatically.

If you want to know what is running, download Sysinternals Process Explorer better. It gives much more information: http://www.techrepublic.com/blog/10things/10-sysinternals-tools-you-shouldn ' t-being-without/2033

Then continue with the anti-malware if necessary

Tags: Windows

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