Can someone help me to retrieve documents "lost"?

I made such a huge mistake yesterday, and my husband spent 9 hours trying to recover... without result...

We had a virus suddenly create problems with our computer, so I thought I would try to get it rid of me because I couldn't even in anti virus (we have 2) as he was blocking them. It did not work so I used PC DOCTOR 5. I made a recovery from the pc. I read what appeared on the screen, then click Next, but never he said that he would not back up our documents/office... My husband lost 10 years ' worth of document of his military career. We have a backup of drive, but we have foolishly only pictures stored on it (1 Terra byte). It is blame themselves to save is not the other stuff, but it's my fault and I would appreciate any suggestion you may have desperrately.

I don't know if that makes a difference, but we have XP media center edition 2005.

Thank you

Nicky

Message edited by nickynsteve on 08/20/2009 07:23
Message edited by nickynsteve on 08/20/2009 07:30

There could be a way.

The pc came with Windows XP right?

Now, when you did the recovery did you use F10 at startup or have you used disks?

And when you did the F10 option did you continue next or have you click Options and then click destructive recovery?

If you did the destructive recovery, which means they would be lost. However there may be hope.

Just turn on pc, connection and go to start, desktop, C: drive, Documents and settings, and it's not very important. Inside Documents and records, you can have more than 1 of 2 files of name like administrator, comments, etc. such as Administratorxx, Adminxx, and those can be old account with documents inside. Then simply double click each folder 1 in time and go to My Documents, my pictures, desktop and I hope you will see your documents here.

Just copy this folder My Documents and bring to your current dekstop and paste. Do not CUT. Just use COPY / PASTE.

Try this before anything else.

Also very important. NEVER install or have more than 1 Antivirus installed on a computer because it is pointles, they will conflict with each other, make the slower pc and it is simply wrong to have.

Have just 1 Antivirus.

Now for Antispyware you can use several but I personally recommend 1 just so that you do not as much in the background or during startup and the free antispyware one I recommend is the "superantispyware.com» SuperAntiSpyware

Just that and your antivirus running and that's all anyone needs.

If you need an antivirus or don't want to pay to go to 'free.grisoft.com"(without the quotes) and download it.

Don't forget to uninstall your current antivirus (usually hp computers come with norton) because we want to avoid having 2 of them on a pc.

I hope this helps.

Message edited by c0rnel on 08/26/2009 15:14

Tags: HP Desktops

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