Can't buy music on XBOX Music Store

I changed my card details because I ordered a new and the expiration date had changed so I decided to delete the original card details and re-enter my details. I tried to buy music again, but the music store said that I don't have a credit to the account. I added my contact details on my Microsoft account that adds to the Microsoft Wallet. I tried to add details from the purchase step confirmation but it says I already have the details of the card on the account. I can't buy anything, how cam I fix this?

Hello

Thanks for posting your question in the Microsoft Community.

I understand that you can not buy music on XBOX Music Store. I will try to help you with this question.

Please contact the Support of Microsoft Store sales for that matter.

Microsoft Store sales and support: http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/

Keep us in the loop to help you further.

Tags: Windows

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