can't find my windows utitity cleaner may have deleted by accident and can't get it back

have tried to uninstall microsoft silverlight, but not something on the patch package could not be opened. tried to install cannot install updates. was looking for utility cleaning to correct the problem that is not found. lost don't know what to do now

It's too bad that we don't know anything about your system.

It is also unknown what ' could not something about the patch package could not be opened "means.

Why do you think that you need to uninstall Silverlight?

You use Add/Remove programs to uninstall Silverlight?

Of course it must uninstall very well if there is not another problem.

When you uninstall Silverlight from Add/Remove Programs, it starts with note event as a present to the Event Viewer Application log:

Event type: Information
Event source: MsiInstaller
Event category: no
Event ID: 1040
Date: 25/01/2011
Time: 09:09:05
Description:
Begins a transaction of Windows Installer: {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}. Client process ID: 2844.

When Silverlight uninstallation is complete, you hope to see an event like this:

Event type: Information
Event source: MsiInstaller
Event category: no
Event ID: 1034
Date: 25/01/2011
Time: 09:09:33
Description:
Windows Installer has withdrawn the product. Product name: Microsoft Silverlight. Product version: 4.0.60310.0. Product language: 1033. Returning success or error: 0.

Then when the uninstall program doesn't work, the final event looks like this:

Event type: Information
Event source: MsiInstaller
Event category: no
Event ID: 1042
Date: 25/01/2011
Time: 09:09:33
Description:
Put an end to a transaction of the Windows Installer: {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}. Client process ID: 2844.

Do you need help how to post events learning events Viewer?

What cleaner utility do you think you need that you can't find?

After uninstalling, Silverlight always appears in your add/remove programs?

With so little information, you can consider to reinstall Silverlight, by restarting and then see if that sill to uninstall correctly.

Tags: Windows

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