Can't move a page "Starting Windows"

My daughter portable computer is running XP and it gets only so far that the page "starting Windows."  We have tried to start in safe mode, in the "last good known Configuration", and nothing works.  All the questions and answers tips I could find on this problem assumes that I have not tried these, and I.  We cannot go beyond the start page.  Any ideas?

Hello

1. have you done any change in software on the computer lately?

I recommend to follow the methods in the article below and see if you can boot to the desktop.
Reference:
How do I recover from a corrupted registry that prevents Windows XP startup
http://support.Microsoft.com/kb/307545

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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