Can't upload/download error?

I bought creative cloud with Photoshop and Lightroom, I have download office creative cloud program, but when I open it, it just straight up with an empty window. Or when he got over this stage he tells me that there is a mistake in install. Ive uninstalled and installed a few times, but this has not fixed. What to do next?

First, close your office cc application.

then, rename the opm.db file by:

Navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

and rename the file opm.db in opm_old.db, for example

Finally, launch your cc desktop application.

If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Tags: Adobe

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