Can you name this Trojan horse and provide a fix?
I have a laptop running Windows 7 and Norton AV 2010 updated frequently. Yesterday, I left the laptop and connected to AOL when I left for work. About an hour after I left, he began sending spam to everyone on my list of previous contacts email AOL. He divided the list into groups of ten addresses and sent notes on topics such as "an innovative stop smoking patch designed to help you give up smoking safely", "try yourself to order any kind of things." Real fast shipping and expensive rate"and a dozen others who were explicit. Inside were links to things like http/"netoimoveisitu.com.br/home.php" and "newhold.com/home.php" and one dozen others that end in "home.php".
How can I find it and eradicate it from my lap top?
This who should I have my previous friends who can open the hyperlinks are to clear their computers?
I already removed theNorton AV and installed Microsoft Security Essentials and run a scan completes, but it turned up nothing.
Thank you!!!
Check your Windows Firewall and make sure it is on and running. Windows Security Center to check and make sure that everything is fine. Analysis complete execution with Microsoft Security Essentials and if it has not solved the problem then contact support:
https://support.microsoftsecurityessentials.com/
and chose:
I think that my PC is infected
I also suggest to log on:
http://help.AOL.com/help/microsites/microsite.do
and ask AOL support team to help you also.
Tags: Windows
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Hello
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.The methods below are for Windows 7 - Vista is very similar - for XP using RUN instead of
Start - Search,.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of the malware: (for VISTA and XP, you must use their recommended
methods to perform the SFC and CHKDSK which are similar.)Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
VISTA and XP need other methods for a repair Installation.
MALWARE IS STILL PRESENT).How to do a repair installation to fix Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html=======================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Trojan.Agent/Gen-cryptor [Virut]
C:\TOSHIBA\WEBSHOPS\ADDEBAYTOOLBARBUTTON. EXEFact a scan with Superantspyware and the above has been reported as a possible Trojan horse (only my second in 10 years and the other was a false positive)
Google has only 3 entries for him and one is in German, where the poster is not sure if it's a false positive or a Trojan horse.I've quarantined it and realized several scans with AV and Malwarebytes and Defender that show everything clear, but she is always on my mind.
Bravo for any guidance,
AnthonyHey,.
I searched a bit using Google and it seems to be the false positive. Only Superantispyware is showing this Trojan horse, but all other virus scanners do not show any alarm.
Also this .exe file is already included in the image of recovery if she s no virus or Trojan horse.
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