Cannot access my eprint account

Im trying to access my eprint account so I can add a new phone account (android)

Of course, I forgot my password, but when I use the forgot my password button simply of freezes and do not send a password reset request. What I am doing wrong? is there a customer service number, I can call to get to the help I need, I have House HP eprint and biz and the HP eprint service apps downloaded to the phone already, but can not figure out how to add the phone to the printer so that I can eprint, my printer is the HP Photosmart Plus B210. Thanks for any help you can give

Here is a link to the app Home and Biz.  Sorry, meant to put in the first post.

Tags: HP Printers

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