Cannot activate the 3rd computer with Windows 7 Family pack

I have three computers and all were running licensed copied of Vista. I bought the "Family Pack" upgrade to Windows 7. I have implemented customized installs on all machines - no problem. Activate the first two online perfectly. The third party will not activate so I used the method of the phone. The automated waiting requires the 9 key series of 6 figures and said so I have to answer the questions. The first question is "how many computers have you installed this license on? The answers will take you to a report that says: "we're sorry, but you do not meet the requirements of this license." I am invited to stay online to get help and the system is then said "we cannot help you at this time, please call back."

I tried 12 times over a period of three days - all times of day and night. Same result. I don't know of any way around that. I know that I have 30 days to activate, but I don't want to wait.

Any ideas?

Thank you.

Greg

Try to say 2 when asked how many computers have you installed license on.  Maybe it's that this license is not installed until after you enable.  Just a thought.

Stu

Tags: Windows

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