Cannot be reset CSA 5.7 Administrator password of CLI
Hello
Can someone advise me please on the following...
I need to reset the password for administrator CLI on an ACS 5.7 system runnning on a Cisco 1121.
I went through the process to boot from the recovery CD, but when you get to the option to reset the Admin password, I get the following error:
Cannot find the configuration of ADE-OS starting
Unable to proceed to the recovery of password
Leave the password utility
Can someone please advise how to solve this problem that we desperately need to enter in the CLI to change the IP address.
Thank you very much
I suggest try reinstall the ADE-OS software and / or do an upgrade to the latest version of maintenance. And then try the reset password again.
Otherwise, I would say a case of opening with TAC.
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Tags: Cisco Security
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