Cannot complete the reinstallation of Vista on Compaq laptop using the Compaq recovery disks. Tried to restore disk oem and new close to identical road. Errors: 0xc00000e9 and 0xc0000189 respectively
With no unusual occurrence that accompanies it, our laptop was able to start and would not initialize anything beyond a screen B & W style BACK and gave the first error (0xc0000e9) on this screen. After several unsuccessful reboots insert us the Compaq recovery disks and crossed the recovery (only full optional with such discs.) At the end of the transfer of recovery (from DVD on computer), the computer tried to restart and reported the same error message. We have seen anything past the transfer of files and B & W on the oem disk. I think the oem HD is bad. Web-surfing suggested the error was associated with a hardware failure and the DVD drive seems to work very well I bought a new HD almost identical to replace the oem version with. Both are Seagate Momentus 160 GB at 5400 RPM drives.
I re-inserted the recovery with the new installed hard drive disks and it loaded and seemed basically completely install Windows (computer is restored running several times and showed the Windows desktop with sequential programs etc. facilities.)
To restart the final success, I received an error message in the sense of "windows could not install: Please restart the installation process" and the 0xc000189 error code. I tried again and the result was identical, including the error message. In the process the emblazoned shortcut labeled sunflower administrator with "locked" below briefly appears before the above error appears above him. Navigation on the Web seems to suggest I've hit some kind of security problem that appears when an oem auto-installer is used. He was never a password of any kind on the laptop of our family, if there is one, it should be of Compaq.
It's an authentic (not stolen etc) oem new install of Windows (the laptop is only 18 months old) and I CD code on the computer but not the case in the installation me I asked for it. I don't know what you looking for installation.
I'm very confused and any help would be appreciated. Compaq is saying it's a matter of Windows of course.
Thank you
http://www.Compaq.com/CPQ-country/cpq_support.html
Problem with the recovery process, contact the manufacturer of the computer.
This isn't their recovery process, Microsoft.
See you soon. Mick Murphy - Microsoft partner
Tags: Windows
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