Cannot connect after you have reinstalled in Windows 8
My PC keeps crashing and giving me a BSOD love several times after the upgrade to Windows 8. I ordered the backup drive and re installed from the CD and after the installation process. Now, I'm stuck with '2 sign in options' which is both named as "other users". I tried every email that I have, but it seems that nothing works. I connect to the same email on a web browser, and everything works fine. How can I make this frustrating journal with no indication at all and just told me user name and password is incorrect? Help, please. FYI: I tried to create a reset disk, but the link does not work even when you click it. Thanks in advance.
Hi Venomella,
I understand that you are unable to log in, the login page accepts any connection information.
When you set Windows 8 for the first time, what email account you used?
Make sure that you use the right combination of user name and password.
Disconnect the computer from the Internet and then try to login and check if it helps.
See also the suggestions of these links:
What to do if you forget your Windows password
http://Windows.Microsoft.com/en-us/Windows/what-do-forget-Windows-password#1TC=Windows-8
Passwords in Windows: FAQ
http://Windows.Microsoft.com/en-us/Windows-8/passwords-in-Windows-8-FAQ
Hope that the information provided is useful. Do not respond if you need more help.
Tags: Windows
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