Go to Captivate 4 to eLearning Suite 6.1 was easy last year.  After you have reinstalled, Captivate 5 is minimum requiry? Now, I can't license. What should I do?

Go to Captivate 4 to eLearning Suite 6.1 was easy last year. Necessary A4 for approval to eLearning Suite 6.1.

After you have reinstalled A4 on a new PC, Captivate 5 (and other products such as XSuite or CS6) are minimum requiry? Now, I can't license. What should I do?

Here is the message I get (in German):


"Seriennummer Upgrade.

"Die angegebene Seriennummer valid zwar ist, auf diesem computer wurde aber kein als Berechtigungsnachweis geeignetes product found."

"you're serial number is correct, but you do not have a product that is an eligibility verification."

Why is this? Cap 4 is no longer eligible?

Contact adobe support, https://helpx.adobe.com/contact.html

Tags: Adobe

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