cannot connect to netgear wireless

my hp pavilion dv6 can never connect to the router at home. whenever I try to connect to him, he said that it is impossible to connect. I have no problems connecting to other wireless routers and other wireless devices have no problem to connect to our netgear router. When I use ethernet it works fine. any help or contribution is greatly appreciated. Thank you.

Reset the router, there should be a pinhole size hole in it that you can stick a paper clip in, which will reset the default settings and you can go from there.

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