Cannot disconnect from account (to be returned to the account of the company)

Help. We just switched to CC (from CS6) and whenever I click on sign out (in preferences)-I click on SIGN OUT (and Yes, I know)... nothing happens.
My personal account is always linked. I have refreshed, restarted. What can I do else?

Thank you, Elsa. I finished by allowing Adobe to resume my screen to all fixed and running. It took more than an hour, so obviously something big happening! Nevertheless, all is good now. Thank you very much for your help!

Tags: Adobe

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