Cannot download games place 8pro dell Tablet

When you try to install the games in store, error cannot complete the purchase as too slow internet connection.  What should I do to install games?

Hello Tena,

Welcome to Microsoft Community forum.

According to the description, it seems that you can not download the Windows store game app.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  • You are connected to a Windows Live account or a Local account?
  • Did you of recent changes to the computer?

I suggest you run the Network Troubleshooter to verify Internet connectivity problems

Method 1:

Empty the cache store and check.

  • Press "Windows + R".
  • Type wsreset.exe, and then click OK.

 

Method 2:

Step 1: Temporarily disable the antivirus software or security.

Temporarily disable anti-virus software or any securitysoftware installed on your computer.

Warning: security software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

For more information, see the links.

What to do if you have problems with a soft

http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

Why can't find or install the application on the Windows Store?

http://Windows.Microsoft.com/en-in/Windows-8/why-find-install-app-Windows-store

I hope this helps. If you are facing the issue with downloading the applications from Store or if you face problems of Windows in the future, let us know and we would be happy to help you.

Thank you.

Tags: Windows

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