Cannot enable Bluetooth to discover Bluetooth compatible cell phone.

To resolve this problem:

  • Ran "Fixit" utility, which has identified a problem with Microsoft 6to4 adapt #2; Map #3; Cannot find the drivers.

Hi Folaf,

  • What exactly happens when you try to install a Bluetooth device?
  • You receive an error message?

To install most Bluetooth devices, such as keyboard, mouse or (PDA), mobile phones personal digital assistant, you can use Bluetooth devices in Control Panel. If you have Bluetooth wireless technology installed on your computer, follow these steps:

To install a Bluetooth compatible device device

a. click the Start button, select Control Panel, click hardware and sound and then click Bluetooth devices.

b. click Add, and then follow the instructions on the screen to install the Bluetooth.

Also access the link below to learn more about how to install the Bluetooth device on your computer.

http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

If you are unable to get the Bluetooth keyboard works on Windows 7, you can access the link below and follow the steps to solve a Bluetooth compatible device problem.

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

The link above is for Windows Vista and the same steps are applicable to Windows 7.

You can also navigate to the link below and follow the steps to connect a Bluetooth device on your computer.

http://support.Microsoft.com/kb/952818

I hope this helps. Let us know the results.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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