cannot enable virus protection

HP support assistant showing antivirus protection is off... How to turn on... I use kaspersky antivirus

Have you tried to walk to the center of the action?
http://Windows.Microsoft.com/en-us/Windows7/use-antivirus-software-that-Windows-doesn ' t - search

Can we go to the Task Manager and check if you see avp.exe or avpui.exe is listed in the processes that are running in the system.

You update Kaspersky later?

If so, most likely, the cause may be due to flaws in Kaspersky,
You can uninstall & reinstall Kaspersky.

Tags: Notebooks

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    In addition to the suggestion of Cyber_Defend_Team, try the following.

    1. don't you make changes to the computer before the show?

    2. what happens when you try to activate antivirus protection?

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    http://support.Microsoft.com/kb/889737

    Windows XP Service Pack 2 (part 5): Virus protection

    http://support.Microsoft.com/kb/889739

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    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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